Dispatch Clerk

SUMMARY:
To maintain acceptable efficiency standards of Logistics. Focus on results through meticulous attention to detail. Managing workload, planning and organizing, decision making and scheduling/linking transport.

POSITION INFO:
Key Responsibilities, Tasks and Activities Health & Safety Compliance with all EHS guidelines and procedures. Key Tasks Follow the SAP process from start to finish, including invoicing. Check SAP daily to ensure clients remain within their credit limits. Ensure all loads have the required documentation (SAP documentation, STB Slip, and Weighbridge Slip). Respond to all client requests through various communication channels. Allocate the correct truck to the appropriate load. Report any issues requiring repairs to the Maintenance Department. Ensure all paperwork is up to date and completed accurately. In the event of any damages: Investigate the cause. Report findings accordingly. Maintain records of incidents and dispatched loads. Other Perform any other related duties in the interest of CEMZA as instructed. Work in accordance with the requirements of the Integrated (Environmental and Quality) Management System. Follow all instructions and procedures relevant to the assigned operational function and comply with all legal requirements (laws\/by-laws), company policies, and practices. Qualifications & Experience Industry experience will be advantageous. Minimum of 2 years' experience in an administrative role. Working knowledge of MS Office and SAP. Customer service-oriented. Excellent communication skills. Computer skills (word, excel,) Safety Mindset: Practice and enforce a safety conscious working Skills Excellent communication skills. Computer literacy, including Microsoft Word, Excel, and PowerPoint. SAP knowledge (advantageous). Key Competencies Achieve goals by leading and contributing to team success. Achieve goals by aligning performance for success