Dispatch Lead

SUMMARY:
An established client in the fabric and textile industry is seeking an experienced and highly organised Dispatch Lead to join their dynamic team based in Mount Edgecombe

POSITION INFO:
Key Responsibilities:

• Oversee all dispatch operations, ensuring timely and accurate delivery of goods.
• Lead, manage, and motivate the dispatch team to achieve daily targets and performance KPIs.
• Plan and coordinate daily dispatch schedules based on customer orders and stock availability.
• Maintain a well-organised and clean dispatch area.
• Ensure all documentation, including delivery notes and packing slips, is accurately completed and filed.
• Liaise with logistics providers, drivers, and internal departments to ensure smooth outbound operations.
• Monitor stock levels and assist in inventory control as required.
• Address and resolve any dispatch-related issues promptly and effectively.
• Uphold strict adherence to company policies and health & safety standards.

• Proven experience in a similar dispatch leadership role, preferably within a textile, fabric, or manufacturing environment.
• Excellent people management skills – ability to lead from the front and get the best out of your team.
• Highly organised with strong attention to detail.
• Must be able to work well under pressure and meet tight deadlines.
• Proactive, hands-on, and always a few steps ahead.
• Good communication and interpersonal skills.
• Computer literate (basic proficiency in MS Office and warehouse management systems).