Dispatch Supervisor

Recruiter:

Innovazi Consulting

Job Ref:

DBN000031/PM

Date posted:

Monday, April 13, 2026

Location:

Durban, South Africa

SUMMARY:
Dispatch Supervisor | Pinetown

Job Purpose

The Dispatch Supervisor is responsible for overseeing and executing all long-haul dispatch operations, ensuring full alignment between physical stock, Syspro transactions, transport planning, compliance, and delivery performance. The role includes leading the dispatch team and ensuring efficient, safe, and accurate distribution of goods.

POSITION INFO:

Key Responsibilities

Dispatch Operations

Oversee end-to-end long-haul dispatch process from planning to execution
Ensure accurate picking, checking, and loading of all consignments
Maintain alignment between physical stock, documentation, and Syspro

Transport Planning & Coordination

Coordinate with transporters and 3PL providers
Ensure optimal vehicle utilisation and legal load compliance
Adjust dispatch plans based on operational requirements
Maintain communication with drivers in transit

Syspro & Stock Control

Create, manage, and validate SCT (Supply Chain Transfer) transactions
Reconcile system vs physical stock before dispatch release
Investigate and resolve discrepancies and duplicate transfers

Compliance & Safety (TREM Cards)

Ensure all hazardous loads are dispatched with valid TREM cards
Verify UN numbers, SDS alignment, and emergency details
Maintain TREM register and compliance documentation
Ensure adherence to SANS and company safety standards

Team Leadership

Supervise dispatch staff (storemen, checkers, packers)
Allocate daily tasks and monitor productivity
Train, mentor, and develop team members
Enforce discipline, safety, and operational standards

Reporting & Performance

Monitor OTIF/DIFOT, dispatch accuracy, and productivity KPIs
Analyse dispatch reports and identify improvement areas
Support warehouse management with operational insights

Minimum Requirements

Matric / Grade 12 (essential)
Minimum 3–5 years warehouse/logistics experience
2–3 years supervisory experience
Syspro (or similar ERP system) experience essential
Forklift licence (required)
Code 08 driver’s licence (required)
Experience in hazardous goods handling advantageous
Strong understanding of transport operations

Key Competencies

Strong leadership and team management skills
High attention to detail and accuracy
Ability to perform under pressure
Strong problem-solving and decision-making ability
Excellent communication and coordination skills
Safety and compliance focused

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