Divisional Manager: Marketing & Communications

Recruiter:

HR Matters

Job Ref:

DBN001030/N

Date posted:

Tuesday, November 15, 2022

Location:

Durban, South Africa

Salary:

Market Related

JOB SUMMARY:
Reporting to the Executive: Group Corporate Support Services, the Divisional Manager: Marketing & Communications will manage the provision of marketing and communications services of the company by focussing on the formulation, implementation and review of the marketing and communications strategy, branding and creation of strategic relations for the company

JOB DESCRIPTION:

Duties

Manage the implementation of the division’s strategic & operational plans, policies and procedures.
Develop and implement the company’s strategic marketing and communication plan to enhance company’s image and position within the marketplace and the general public.
Develop and implement key messages for the company and ensure consistent presentation of such communications.
Manage the development and delivery of all content by ensuring that the company’s website is engaging and up to date.
Develop strong and timely social media content and campaigns.
Develop and implement customer-based marketing strategies in order to identify target customers and align the product marketing campaigns and content of the company to support the customer’s journey.
Keep abreast of all market and product trends in order to allow the company to effectively engage directly with customers, monitor reports of customer satisfaction.
Manage the Customer Relations Management strategy across the company in order to encourage customer retention and loyalty.
Establish customer standards in line with objectives.
Provide input and manage division’s annual budget, implement controls in order to ensure adherence to budget.
Manage Human Capital.

Minimum Requirements

Post Graduate degree in Marketing and Communication / Business Administration.
Masters degree will be advantageous.
Minimum of seven (7) years’ experience, of which three (3) should be at senior management level.
Computer literacy (MS Office).
Knowledge and experience in financial planning and forecasting.
Knowledge and understanding of Public Finance Management Act.
Knowledge of Corporate Governance Principles.
Knowledge of enterprise risk management concepts, frameworks and methodology.
Thorough knowledge of core principles of a successful marketing management functions.
Knowledge of lease, loans and sales procedures.
Knowledge of investment regime/parameters.

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Divisional Manager: Marketing & Communications

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