Documentation Administrator (Exports)

SUMMARY:
Upper Highway - Are you a meticulous, deadline-driven documentation specialist who thrives on precision and process? Step into a role where your accuracy directly protects the integrity of every shipment leaving South Africa for one of the world's largest commodity traders.

Our client is the South African office of a global forest products trading group, moving logs, lumber, and panel products from RSA into international markets as part of a worldwide trading network spanning five continents. As the Documentation Administrator, you will own the full documentation cycle for RSA export shipments — from shipping instructions through to final certificates — working closely with shipping lines, customs, banks, and service providers to ensure every document is accurate, compliant, and on time.

POSITION INFO:
Key Responsibilities: Submit shipping instructions to shipping lines ahead of cutoff deadlines. Perform secondary checks on Letters of Credit (LCs) received for RSA export business. Submit export instructions for customs clearance. Update service providers with all information required to prepare export certificates. Check and approve Bills of Lading (BLs) for RSA export shipments. Review draft and final export certificates for accuracy and compliance. Create final export documentation for all orders. Update customers and agents with copies of documents, packing lists, and final AWBs. Follow up with banks to ensure the timely release of documentation. Perform secondary checks on solid wood documentation for the non-RSA logs business. Identify and resolve discrepancies before documentation is finalised or submitted. Provide broader support to the South Africa group as required. Requirements: Matric essential; a relevant diploma or qualification in shipping, logistics, or supply chain administration is highly advantageous. 2 to 4 years' experience in export documentation, shipping, or freight forwarding, timber, log, or commodity export experience is highly advantageous. Solid working knowledge of Letters of Credit, Bills of Lading, and export certification processes. Experience liaising with shipping lines, customs, and banks on documentation matters. Strong computer literacy, including Excel and relevant order\/documentation systems. A valid driver's license is advantageous. Attributes: Highly meticulous with an unwavering eye for detail and accuracy. Analytical thinker who can spot and resolve discrepancies before they become problems. Driven and deadline-focused, able to manage strict cutoffs without compromising quality. Dynamic and adaptable, comfortable coordinating across multiple stakeholders and time zones under pressure. Strong written communication skills for correspondence with banks, agents, and international customers. Remuneration: R30 000 - R35 000 monthly ***Only shortlisted candidates will be contacted***