Domestic Underwriter | Westville

Our client, a prominent division of the Bidvest Group based in Durban, is looking for two highly skilled and detail-oriented Domestic Underwriters to join their team. This is an excellent opportunity for insurance professionals who thrive in a fast-paced environment and take pride in maintaining high standards of compliance and client service.

Key Responsibilities:

Activate new business on the system within one day of approval from the Insurer/Binder Manager.

Conduct thorough compliance audits; ensure all necessary documents are on file and escalate discrepancies to the Line Manager.

Issue full New Business packs (schedule, disclosure notice, wording, and signed compliance docs) to insured parties within 31 days of inception.

Distribute renewal listings to brokers three months in advance.

Negotiate or request terms from insurers 60 days prior to the renewal date.

Issue renewal schedules and updated policy documentation to holders 31 days before the renewal date.

Conduct proactive telephonic outreach to insured parties before debit order cut-off dates.

Coordinate broker renewal meetings via Flexi diary 60 days in advance.

Process policy amendments within three days (or before month-end close-off).

Acknowledge all amendment instructions on the same day they are received.

Handle cancellation requests with urgency, notifying all relevant stakeholders within one hour of receipt while strictly adhering to internal procedures.

Requirements:

Certification: Must have completed RE5.

Qualification: NQF4 in Short-Term Insurance.

Experience: A minimum of 5 years’ experience specifically in Domestic Underwriting.

Documentation: Proven ability to manage Letter of Appointment and Debit Order Authority records.