Duty Manager

SUMMARY:
Internal Vacancies exist for 3x Duty Managers in the Guarding Division based in the Midrand.
 
The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:

POSITION INFO:

• Ensure all staff are wearing the correct uniform at all times;
• Report all suspicious people and activities;
• Assist with the removal of all unwanted guests as instructed by the client;
• Ensure that a proper hand over is done from shift to shift;
• Attend to incidents when requested by control room and Security Management;
• Ensure that equipment for staff members is in working condition and all faulty equipment reported;
• Ensure all staff members on shift are familiar with current and upcoming events and activities;
• Monitor radio at all times and ensure all calls are attended to in a timely manner;
• Ensure that all staff members on duty are in possession of required equipment to perform their duties;
• Ensure the Supervisor on duty conducts system check on all camera and all faults are reported to management;
• Ensure all required footage regarding incidents and accidents are saves accordingly and that the footage is reserved on a weekly basis from control room;
• Ensure that ALL gates are closed at set times, in conjunction with the control room;
• Initiating disciplinary enquires\ hearings;
• Ensure Key Issue audits are conducted on regular basis and all errors rectified;
• Compile risk assessment report and submit as when and required by the client;
• Ensure all staff has received the relevant training with regards to compliance and adherence to the SOP;
• Attend meetings where required for operational purposes;

• PSIRA certification – Grade A;
• Grade 12 or equivalent qualification;
• 5 Years’ experience as a Duty Manager or similar position;
• Relevant experience in the Estate Protection industry;
• Excellent written & verbal communication skills;
• Experience in compiling and managing rosters;
• Computer literate and knowledge of MS office;
• The ability to communicate and present at all levels;
• Clean disciplinary, criminal and credit record;
• Ability to work under pressure;
• Driver’s License and own reliable transport;