Duty Manager - Housekeeping

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB002890/Tori

Date posted:

Sunday, May 10, 2026

Location:

Hoedspruit, South Africa

SUMMARY:
About the Role:
Take full responsibility for the running of the Housekeeping Division including the following:

Package:

Competitive Salary DOE
Live-in position with meals on duty;
Pension fund;
Staff Lodge Nights;
Work cycle – 21 days – 7 days off;
Annual leave – 15 days
Housekeeping & Rooms
Division
Laundry
Housekeeping Budget, Purchasing & Stock Control
Management of Housekeeping Team

POSITION INFO:
Qualifications and experience required:

Minimum 2 -3 years Housekeeping Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment;
Budget & Stock Control Experience
Room Division or Front of House Experience - a plus;
Hospitality and Service training experience - a plus;
Valid Drivers licence and own reliable transport

Leadership

Strong leadership & mentoring skills - Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards;
Make the team feel valued in order for them to assist you to drive the department;
Strong management skills;
Problem solving skills;

Personality

Excellent communication and interpersonal skills (listening skills, verbal communication etc);
Positive attitude, Self-motivated, Confident;
Sense of humour;
Sense of adventure;

Specific Job Skills

Strong People skills;
Strong guest focus to ensure guest expectations are exceeded;
Flexibility – adapt successfully to changing situations and environments;
Attention to detail;
Proactive person with well-developed concept of the importance of providing a world-class guest experience;
Ability to work under pressure and to tight deadlines;
High energy levels & drive to get things done;
Planning & organizing;
An appreciation of other cultures;
Introduce new ideas that will enhance the department and its activities;

Computer Skills

Computer literate

Literacy and Numeracy

Fluent in English (speak, read and write);
Excellent literacy skills (writing of emails, viewing web pages;

Team Player Ability

Flexibility;
Strong time-management skills;
Demonstrable team member qualities;

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