E-Commerce Administrator

SUMMARY:
Are you a skilled and detail-orientated E-Commerce Administrator looking for an exciting opportunity?
 
Our client in Montague Gardens has a new crucial role where your experience is required for the set-up of their site alongside the Website Developer managing the company product catalogue.
 
We require your understanding of managing a Business-to-Business site, maintaining wholesale pricing and dealing with clients like Takealot and Amazon etc.

POSITION INFO:
REQUIREMENTS:

• Matric & relevant qualification advantageous
• Excellent computer skills
• Previous experience as an E-Commerce Administration essential
• Passion for e-commerce and staying abreast of market trends
• Essential to be custom service orientated
• Excellent eye for detail and proof-reading content
• Independent worker with excellent communication skills

• Responsible for all ecommerce online activities for the business-to-business site
• Assist the Website Developer with setting up the new site
• Uploading of images and product details of stock
• Maintain wholesale product pricing on the Business-to-Business site
• Ensure stock availability and add new products when they become available
• Manage the different functionality on the Online store
• Manage content and copywriting
• Manage incoming orders, submit for processing and dispatch
• Ensure all customers are answered from the enquiries
• Managing the sales of company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain quantities available
• Ensure all registered domains are renewed
• Handle all customer queries e.g. troubleshooting, price queries, complaints, etc.
• Assist with client queries regarding deliveries and prices
• Collate article master data and create data templates