E-Commerce Operations & Digital Marketing Manager

SUMMARY:
Our client in the hardware retailer sector is looking for a E-Commerce Operations & Digital Marketing Manager on a contract duration for 6 months. 

We are a well-established hardware retailer expanding into online retail for the first time. Our new online store, built on OpenCart, will offer customers access to our wide range of tools, hardware, and building supplies.
We are looking for a hands-on, proactive E-Commerce Operations & Digital Marketing Manager to take ownership of our online store and help drive its success.
This is a diverse, fast-paced role suited to someone who enjoys managing data, handling orders, engaging with customers, and promoting products online  while being comfortable in a hardware retail environment.

POSITION INFO:
Skills & Experience Required
Essential Skills

• Very strong Excel skills essential for bulk product management and price updates.
• Experience working with e-commerce platforms (OpenCart, WooCommerce, Shopify or similar).
• Basic HTML skills for formatting product descriptions and page content.
• Excellent written and verbal communication skills.
• Strong organisational and problem-solving ability.

• Experience with Google Shopping, Facebook Marketplace, and social media management.
• Familiarity with Google Analytics or other website tracking tools.
• Customer service experience, both online and in-store.
• Basic image editing skills (Photoshop or similar).
• Understanding of e-commerce best practices, SEO, or digital marketing strategy.

• Experience working with South African suppliers using platforms like RapidTrade or TradeCentre.
• Familiarity with leading hardware and tool brands (e.g. Bosch, Makita, Ryobi, Stanley, Gedore, etc.)
• Prior experience in a hardware store, building supply company, or tool retailer will be a definite advantage.