E-commerce & Digital Content Coordinator

Recruiter:

The Good Human (Pty)Ltd

Job Ref:

1907550647

Date posted:

Thursday, October 16, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

The E-commerce & Digital Content Coordinator will oversee the day-to-day management of the brands’ online stores and customer communications. This role ensures smooth online operations, consistent product presentation, engaging newsletters, and alignment between in-store and online activity.

The ideal candidate is detail-oriented, proactive, and experienced in e-commerce coordination or content management, with a strong understanding of online retail workflows.

Key Responsibilities

Website Management

Upload and update product listings, imagery, descriptions, and pricing.
Maintain daily accuracy of product availability and stock levels.
Conduct daily site checks to ensure correct functionality, pricing, and visuals.
Manage new collection and product launch updates.
Regularly refresh and improve the site’s layout, visuals, and overall user experience.

Email & Customer Community

Plan, design, and distribute weekly newsletters to subscribers and customers.
Manage the email database and ensure customer information is current and segmented appropriately.
Develop engaging email campaigns for new ranges, in-store promotions, and exclusive offers.
Maintain brand consistency across all written and visual content.

Coordination & Reporting

Liaise with external social media agencies to align online content with marketing activity.
Collaborate with retail teams in Sandton and Cape Town to ensure stock and promotional accuracy.
Generate weekly and monthly reports on online performance, sales, and engagement metrics.

Requirements

Qualifications & Experience

3–5 years’ experience in e-commerce coordination, online merchandising, or digital content management.
Experience with Shopify, WooCommerce, or similar e-commerce platforms.
Competency in email marketing platforms such as Mailchimp or Klaviyo.
Basic image editing and layout skills (Canva, Photoshop, or similar).
Strong understanding of e-commerce workflows and stock coordination.

Skills & Attributes

High attention to detail and accuracy.
Organised, deadline-driven, and proactive in problem-solving.
Strong written communication and visual presentation skills.
Collaborative team player with excellent coordination ability.
Interest in fashion, retail, and brand development.

Similar jobs you might be interested in:

Product Development & Design Coordinator
Location: Stellenbosch
Salary: R28 000 Monthly
We are looking for a skilled product Development and Graphic Design professional with a passion for crafting standout packaging within the wine industry
25 days ago

New Product Development & Design Coordinator
Location: Stellenbosch
Salary:
As the NPD & Design coordinator you will provide in-house graphic design and product development focused on packaging. You will support the NPD manager in managing new and existing projects from concept to production. You will further assist Sales, Planning & Procurement, and production by ensuring client artwork approval, legislative compliance, supplier quotes, and production accuracy to...
28 days ago

E-commerce & Digital Content Coordinator
Location: Cape Town
Salary:
4 days ago

Warehouse Coordinator
Location: Somerset West
Salary:
Our client, a well-established company based in Somerset West, is seeking an experienced and highly organized Warehouse coordinator to join their team. The ideal candidate will have 3–5 years’ experience in a similar role and in a managerial capacity, with strong leadership, communication, and organizational skills. A matric certificate is required, and relevant tertiary qualifications...
3 days ago

Product Specialist
Location: Cape Town, Western Cape
Salary: Market Related
Ready to ignite your career with an electrifying product Specialist role!
3 days ago

Technical Product Lead / Senior Product Manager
Location: Cape Town
Salary: Market Related Monthly
Role PurposeThe Technical product Lead drives the vision, strategy, and delivery of digital products spanning multiple business verticals. Operating at the intersection of business, technology, and user experience, this role combines strategic product management with strong technical acumen. The role is pivotal in aligning stakeholder needs, managing cross-team dependencies, and ensuring seamless ...
6 days ago

Product Applications Specialist - Meat Processing
Location: Cape Town
Salary: Monthly
A well-known supplier of food ingredients supplying the food manufacturing and meat processing industries requires the above to be responsible for developing, testing, and optimising applications of food ingredients for various products within the food and meat processing industry. This includes working closely with customers, sales teams, and R&D to demonstrate the functionality, quality, and...
11 days ago

Senior Product Owner - (CONTRACT)
Location: Cape Town
Salary:
11 days ago

Senior Product Manager
Location: Capetown
Salary: Monthly Salary
Cape Town, South Africa
14 days ago

Product Development Assistant
Location: Northern Suburbs
Salary: 8000 Monthly
product DEVELOPMENT ASSISTANTLOCATION: CAPE TOWN, WESTERN CAPEOur client is seeking a dedicated and detail-oriented product Development Assistant to join their small, dynamic team based in Cape Town. This role is ideal for someone who thrives in a collaborative environment and is eager to learn the ins and outs of product development in the fashion industry
14 days ago