E-commerce Client Liaison

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH000085/Dom

Date posted:

Wednesday, August 7, 2024

Location:

Stellenbosch, South Africa

Salary:

15000

SUMMARY:
One of the oldest Cape Dutch Farm in the Winelands is looking for an E-COMMERCE CLIENT LIAISON

POSITION INFO:
Candidate requirements:

A completed National Senior Certificate qualification (matric / Grade 12)
A relevant tertiary qualification will be advantageous
Home language must be Afrikaans and be fluent in English, with exceptional writing and communication skills
At least 4 years’ experience in direct customer service in an e-commerce, hospitality, and/or tourism environment
Experience in managing teams and staff members
Experience in using customer support software such as Freshdesk, Zendesk, Helpdesk, etc.
Demonstrates a target-oriented and performance-driven attitude
Ability to adapt to and implement change effectively
Be able to perform under pressure and high levels of energy
Able to Problem Solve and be a forward thinker
Good admin skills are necessary

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