ERP/CRM Administrator & IT User Support Specialist

Recruiter:

MC Technology Staffing

Job Ref:

JHB000782/CC

Date posted:

Wednesday, August 20, 2025

Location:

Kloof, South Africa

Salary:

Monthly

SUMMARY:
We are looking for a proactive and tech-savvy Junior IT Support Specialist to join our team. This role is ideal for a junior candidate with strong computer literacy who wants to grow in ERP systems, IT support, and business operations. You will assist with the rollout and day-to-day use of our new Odoo ERP system, while also providing basic IT support across the company.

POSITION INFO:
Key Responsibilities

ERP (Odoo) Support

Assist with Odoo ERP setup, user onboarding, and training.
Provide first-line support to staff on Odoo modules (Sales, Finance, Projects, etc.).
Log and escalate system issues to senior IT/ERP consultants.

IT Support

Provide junior-level support for PCs, printers, and network connectivity.
Assist with user account setup and access rights (MS Office 365, Odoo, email).
Troubleshoot basic hardware/software issues.

General Tech & Admin

Document common support issues and resolutions.
Assist with data capturing, reporting, and system updates.
Support users with MS Office 365 applications (Outlook, Excel, Teams, SharePoint).

Requirements

Matric (Grade 12) – IT/Business-related diploma or certificate is an advantage.
1–2 years’ experience in IT support, helpdesk, or ERP/CRM administration (advantageous).
Strong computer literacy, especially MS Office 365.
Interest in learning ERP systems (Odoo training provided).
Good problem-solving skills and attention to detail.
Strong communication and teamwork abilities.

What We Offer

Exposure to a leading ERP system (Odoo).
Growth opportunity into ERP administration, IT support, or business systems.
Friendly and supportive team environment.

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