Earthmoving Equipment Mechanic - Excavators

Recruiter:

Yazoo Recruitment

Job Ref:

Product Support

Date posted:

Monday, April 11, 2022

Location:

Johannesburg, South Africa

Salary:

Market related

JOB SUMMARY:
Qualified Earthmoving Equipment Mechanic with minimum 5 years’ post Trade experience (electrical and hydraulic trouble shooting and fault finding) preferably with Construction Excavator knowledge, required to provide field service and specialist support to dealer networks and end-users.

JOB DESCRIPTION:

Qualified Earthmoving Equipment Mechanic with minimum 5 years’ post Trade experience (electrical and hydraulic trouble shooting and fault finding) preferably with Construction Excavator knowledge, required to provide field service and specialist support to dealer networks and end-users.

Minimum requirements:

Qualified Artisan – Mechanical / Electrical / Hydraulic essential
Engineering Certificate essential
Minimum 5 years’ Earth Moving with Electrical and Hydraulic experience essential
Minimum 5 years trouble shooting and fault finding experience essential
Valid driver’s license required

Responsibilities:

Product support and technical support to Dealer Network and clients
Assist Dealer with technical enquiries and technical problems
Investigate Field Information Reports (FIR) to identify notifications
Determine cause of problem and submit FIR to factory for customer assistance and feedback
Receive and enforce service bulletin instructions to ensure compliance
Provide technical support (verbal and physical) to ensure continuous operations
Provide technical support to external customers within SA and conduct continuous monitoring of service and product quality
Regular site visits to advise clients and dealers of possible problems
Warranty claims – assist Warranty Coordinator with technical queries to judge warranty claims
Perform 1^st judge function on warranties
Conduct trend analysis on all warranty claims to identify possible breakdown trends

If you are a SA citizen and your CV meets the above requirements, please respond via email to

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful

By Submitting your personal and employment information and application you hereby confirm:

1. That you have read and understood our POPI Policy .

2. That you have no objection to us retaining your personal information in our database for future matching and will notify us in writing should you wish to remove your personal information from our database.

3. Should suitable opportunities arise we will contact you and request your consent to submit your CV to a specific client for a specific purpose.

4. That the information you have provided to us is true, correct and up to date.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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