Education Administrator

SUMMARY:
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POSITION INFO:
Education Administrator | Pretoria | 6-Month Fixed-Term Contract Are you an organised, detail-oriented administrator who enjoys supporting education programmes and building effective stakeholder relationships? This is an opportunity to contribute to the development of South Africa’s future tax professionals through reliable administration, coordination and compliance support. The Education Administrator will provide operational and administrative support across education programmes, with responsibilities spanning university and student engagement, trainee registration, professional board examination administration, records management and programme reporting. The role requires someone who can manage multiple priorities, maintain accurate documentation and ensure that administrative processes are completed efficiently and professionally. Working closely with students, trainees, universities, workplace providers, supervisors, subject-matter experts and internal teams, you will help maintain consistent service delivery, sound governance and quality assurance across the Education Department. The South African Institute of Taxation (SAIT) is a leading professional body for tax professionals in South Africa. Through quality education, professional assessments, workplace-based learning and ongoing professional development, SAIT advances tax professionalism. This position offers valuable exposure to professional education, structured workplace learning, compliance and programme coordination. What You'll Do Build and maintain relationships with universities and academic institutions. Coordinate annual engagements, presentations and outreach initiatives with designated institutions. Promote professional pathways, membership opportunities and education programmes. Respond to student enquiries and provide guidance on educational and professional development opportunities. Manage trainee registration and onboarding processes. Verify, capture and maintain trainee contracts, records and supporting documentation. Ensure compliance with relevant regulatory and internal requirements. Coordinate registration for professional board examinations. Support examination administration, scheduling, communications and logistics. Maintain accurate education records and databases. Conduct routine audits of learner and programme records. Ensure documentation is complete, accurate and audit-ready. Maintain document management systems, record-keeping processes and version control. Prepare reports and administrative updates as required. Manage stakeholder enquiries and resolve administrative issues efficiently. Liaise with trainees, supervisors, workplace providers and other stakeholders throughout the trainee lifecycle. Provide professional, timely guidance to students, trainees and examination candidates. Collaborate with the Education Department and other relevant internal teams. What You Bring A diploma or degree in Education, Business Administration, Commerce, Human Resources, Training Management or a related field. Two to five years of relevant experience in education administration, training coordination, learnership administration or a related environment, such as a professional body. Strong administrative and organisational skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office, particularly Excel, Word and Outlook. Strong attention to detail and accuracy. Effective stakeholder relationship management skills. Good planning, coordination and problem-solving capabilities. A customer-service-oriented approach. The ability to manage multiple priorities and deadlines. Professionalism and the ability to handle confidential information appropriately. Experience working with regulatory or compliance requirements will be advantageous. What Success Looks Like Trainee registration, onboarding and examination administration are completed accurately and within required timelines. Education records and supporting documentation remain complete, consistent and audit-ready. Compliance requirements and internal procedures are followed consistently. Students, trainees and stakeholders receive professional and timely assistance. University engagements and outreach activities are coordinated effectively. Administrative reports and programme updates are accurate and reliable. Stakeholder enquiries are resolved efficiently, supporting a positive service experience. Education programme operations contribute to effective governance and ongoing quality assurance.