Engineering Internal Sales Manager

Recruiter:

RareCruit

Job Ref:

CPT000276/VN

Date posted:

Monday, June 7, 2021

Location:

Johannesburg, South Africa

Salary:

30 000 pm Monthly

SUMMARY:
Job Alert!! Internal Sales Manager

Engineering company is hiring a new Internal Sales Manager to join their dynamic and busy internal sales team based at their office in Germiston.

R30 000 neg + benefits | Bearings Industry | Permanent | Germiston | Start ASAP

POSITION INFO:

Main role & responsibilities:

Oversee the team of internal sales staff
Communicate set targets and drive the team to achieve agreed targets using a sales dashboard
Handling customer enquiries received via telephone and email and submitting on-time and professional quotations.
Processing customer purchase orders accurately and communicating any special instructions with the customer and relevant department.
Communicating with customers regarding their quotations and orders to ensure they are always updated on their status. Any issues with an order are communicated to the customer in advance.
Following up on quotations and conducting regular courtesy calls to customers to building relationships and identify opportunities and issues.
Handing customer complaints and issues in a calm and professional manner, involving senior manager when the need arises.
Offering basic product advise as needed.
Leading, coaching and monitoring a team of internal sales staff.
Ensuring workload and incoming calls are efficiently allocated to the internal sales team to achieve efficient, accurate and timeous quotations.
Reporting to senior management on the overall performance of the team, with the view to continuous improvement.

Qualifications and Experience required:

2-5 years minimum experience in internal sales in the bearing industry
Min 2 years people management experience (team of 5 or more)
Sales and customer service experience.
Matric certificate.
Computer literate (Outlook, Word and Excel).
Read, Write & Speak English fluently.
Speak Afrikaans (preferably fluent)

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