Event Management Specialist DevOps (1505)

 

Recruiter:

Rosstone Consulting

Job Ref:

ROS00505

Date posted:

Wednesday, July 28, 2021

Location:

, South Africa

Salary:

Negotiable


SUMMARY:
The Role:

We are looking for an Event Management DevOps Specialist for a long term project.

  • Continuous enhancement of IT Event Management (ITIL) solution, based on TrueSight
  • 2nd and 3rd Level Support for IT Event Management solution
  • Collecting of requirements related to new monitoring functions of IT departments

    POSITION INFO:
    The Role:

    We are looking for an Event Management DevOps Specialist for a long term project.

    • Continuous enhancement of IT Event Management (ITIL) solution, based on TrueSight
    • 2nd and 3rd Level Support for IT Event Management solution
    • Collecting of requirements related to new monitoring functions of IT departments
    • Creating and refinement of user stories about IT Event Management solution, like rule changes, monitoring sources and so on.
    • Developing of enhancements, defined in user stories, together with our providers
    • Supporting of IT Event Management customers regarding the required usage in monitoring environment
    • Responsible for all required documentation including Operations manual, security, test concept etc.
    • Testing
    Skills and Experience:
    • Min 5years experience.
    • Coordination between development and support environments
    • Experience with ITIL
    • Experience with the Agile Methodology
    • Ability to conceptualise complex information, but also delve into the details when required
    • Experience in IT Event Management solutions like BMC TrueSight, ServiceNow ITOM and so on.
    • Experience in IT Monitoring solutions
    • Deep knowledge about IT Event Management rules and behavior
    • In-depth working knowledge of IT Infrastructure and Platforms - Operating systems like Linux and Windows, Networks, Platforms like Databases, Web technologies, and Cloud technology (AWS, Azure, Google)
    • Experience in Shell, Perl, Python and higher programming language e.g. Java
    Personality and Attributes:





     

    NB! This job is now closed. You can apply for other jobs by uploading your CV.



     

 

 

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