Events and Operations Manager

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003466/LC

Date posted:

Tuesday, September 30, 2025

Location:

Durban, South Africa

Salary:

20 000

SUMMARY:

Remote position, based in Durban or Johannesburg.

Are you a dynamic, client-focused professional with a passion for creating unforgettable experiences? A fantastic opportunity awaits for a talented individual with strong account management and client relationship experience to join a growing business in the Events industry. A background in Events, Banqueting, or Hospitality is essential.

POSITION INFO:

Your Role Will Include:

Building and nurturing long-term relationships with clients, acting as their primary point of contact
Planning and delivering events from concept through to execution, ensuring every detail aligns with client goals and budget
Managing event budgets, tracking expenses, and ensuring cost-effectiveness without compromising quality
Coordinating with suppliers, venues, AV providers, designers, and contractors to deliver seamless events
Overseeing event logistics, on-site operations, and ensuring everything runs smoothly on the day
Maintaining and managing guest lists in Excel and registration systems, including reports and updates
Leading, training, and managing event staff and temporary promoters
Resolving on-the-day challenges with professionalism and efficiency
Creating post-event reports and providing actionable insights for future improvements
Identifying new business opportunities within existing accounts to drive client retention and growth

What We’re Looking For:

Bachelor’s Degree or equivalent experience in Business, Marketing, PR, Communications, or related field
Minimum 3 years’ experience in account management or client relationship management
Background in Events, Experiential Marketing, or Hospitality
Advanced Excel skills and proficiency with Microsoft Office Suite
Exceptional organisational and time-management abilities
Confident communicator with strong negotiation and leadership skills
Financial acumen and experience managing event budgets
A creative problem-solver with a keen eye for detail and a passion for customer experience
Ability to thrive in a fast-paced, hands-on environment
Must have own vehicle

Apply:

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