Executive Housekeeper

SUMMARY:

Vacancy: Executive Housekeeper

A well-established hotel with 101 rooms is seeking an experienced and dynamic Executive Housekeeper to lead our housekeeping department and maintain exceptional standards of cleanliness and guest satisfaction.

POSITION INFO:

Key Responsibilities

• Lead and manage the entire housekeeping department, ensuring all guest rooms, public areas, and back-of-house spaces meet the highest standards.
• Recruit, train, supervise, and motivate housekeeping staff, fostering a culture of excellence and teamwork.
• Conduct regular inspections to ensure quality control and immediate resolution of any deficiencies.
• Manage housekeeping inventory, including linen, cleaning supplies, and guest amenities.
• Develop and control departmental budgets, implementing cost-saving measures without compromising quality.
• Handle guest requests and concerns professionally, ensuring a positive guest experience.
• Ensure compliance with health, safety, and hygiene regulations.
• Implement and monitor environmentally sustainable housekeeping practices.
• Collaborate closely with Front Office, Maintenance, and other departments to ensure seamless hotel operations.

Required Skills & Competencies

• Strong leadership, organisational, and people-management skills.
• Exceptional attention to detail with a passion for high standards.
• Sound budgeting, financial management, and cost-control abilities.
• In-depth knowledge of cleaning methods, materials, and equipment for large hotel operations.
• Excellent communication and interpersonal skills.
• Proficiency in housekeeping management systems and related software.
• Ability to perform effectively in a fast-paced, demanding environment.

Qualifications & Experience

• Minimum Matric Certificate
• A Degree in Hospitality Management, Business Administration, or related field (preferred)
• Minimum 5 years’ experience as an Executive or Head Housekeeper in a large hotel
• Experience in a luxury or high-end hotel environment will be a strong advantage
• Own transport and a valid driver’s licence are beneficial

Salary & Benefits

• Salary: ± R15,000 (Negotiable, based on experience)
• Accommodation provided

 

---