SUMMARY:
Job Title: Executive Housekeeper
Location: Cape Town – Southern Suburbs
Industry: Facilities & Hospitality Support Services
Type: 3month fixed Term / Environment: High-performance, service-focused, fast-paced
About the Role
Our client is seeking an experienced Executive Housekeeper to join their cleaning and facilities services team in a hospitality-focused environment in Cape Town’s Southern Suburbs. This is a 3-month fixed-term contract suited to a hands-on leader with strong organisational and people management skills, a passion for service excellence, and the ability to maintain high standards of cleanliness and service delivery.
POSITION INFO:
What you'll be doing Build and maintain strong client relationships, acting as a key point of contact. Ensure service level agreement (SLA) compliance, quality assurance, and consistent service delivery. Conduct regular site inspections and client feedback meetings. Resolve client complaints efficiently and escalate issues when necessary. Coordinate staff training, conduct performance reviews, and manage staffing levels. Monitor operational costs, consumables, equipment requirements, and wage expenditure. Ensure compliance with occupational health and safety (OHS) requirements, conduct audits, and manage incident reporting. Drive a culture of accountability and performance through coaching and constructive feedback. Identify potential new business leads and opportunities to expand services. Maintain confidentiality and ensure compliance with company policies and procedures. What you'll need At least 5 years' experience in a leadership or housekeeping role, preferably within hospitality or cleaning services. Strong communication, people management, and client relationship skills. Knowledge of SLA management, OHS compliance, budgeting, and operational processes. A proactive, organised, and solutions-driven approach, with a strong commitment to quality. An understanding of South African labour and occupational health and safety legislation. Relevant qualifications in hospitality, facilities management, or a related field will be advantageous. What is in it for you? Salary: R27,000 - R35,000 CTC , depending on experience and qualifications. Join a respected service provider operating nationally. Take ownership of a high-profile role at a flagship hospitality site. Work with a team that values performance, integrity, and service excellence. A Few Things to Know This is a 3-month fixed-term contract. The role requires initiative, professionalism, and strong people management skills in a fast-paced environment. You must be able to manage staff rosters, performance, and site resources effectively Ready to Apply? Click Apply and please complete your application in full. If you don't hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission). Data Privacy Notice By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.
