Executive Operations Manager: Office of the DVC: Institutional Support - Ref No: 8450

SUMMARY:
Alice/ Bisho and East London Campus

The University of Fort Hare seeks to appoint an Executive Operations Manager who will manage the provision of executive support services in the Office of the DVC: Institutional Support to ensure smooth functioning of the Office including efficient utilisation of its resources. DVC: Institutional Support is responsible for Human Resources, ICT and Properties & Services. The incumbent will expeditiously handle correspondence, communication and prepare authentic high-level reports with data and evidence for strategic advice. S/he will coordinate, facilitate and monitor the implementation of divisional strategic objectives and operational plans and Institutional Support related projects. The position supports all aspects of the executive office including administration, operations management, stakeholder liaison, resource utilisation, communication as well as strategic reporting.

POSITION INFO:
MINIMUM REQUIREMENTS

• Relevant Master’s degree.
• 10 years relevant experience providing administrative support, 5 years of which should be in a similar and challenging high-profile role supporting senior/executive management.
• Knowledge of higher education sector and an understanding of the operations and affairs of a university environment.

• Provide executive support services in the office of the DVC: Institutional Support.
• Tracking and monitoring progress on tasks assigned by the executive to various senior managers in his/her Division and integrating or collating reports where required; and taking minutes at meetings that are not supported by the Committees section.
• Ascertaining quality assurance on the executive’s submissions to the Management Executive Committee (MEC), other University structures, partners, and stakeholders.
• Ongoing monitoring of the Division’s performance in relation to the APP and other planning instruments and identifying areas of concern.
• Preparing presentations, notices, circulars, and drafting speeches for the executive; handling incoming and outgoing correspondence at executive level; and drafting appropriate responses on behalf of the executive while ensuring compliance with timelines and all requests for information from external institutions such as Department of Higher Education and Training (DHET) and others.
• Conducting research for executive strategic advice and collating background information to support the executive in the execution of his/her functions; drafting data-driven briefing documents and brief reports for high level decision-making; and writing evidence-based reports on behalf of the executive for internal University structures as well as external bodies.
• Leading or coordinating key projects assigned by the executive with excellent project management skills such as tracking progress on project deliverables, managing their timelines and workflows, and report writing.
• Compiling the budget and monitoring expenditure in the Office while ensuring sound human relations within the Office including good interactions with the university community and external stakeholders.

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