Executive Sales Account Manager (ICT/Banking)

SUMMARY:
An exciting opportunity exists for a highly qualified and experienced Executive: ICT Accounts Manager for a leading telecoms solutions provider with strong experience in a finance verticals especially banking.

POSITION INFO:

PLEASE NOTE THIS IS A HIGHLY SENIOR POSITION WHICH REQUIRES A MINIMUM 10 YEARS DEMONSTRATED EXPERIENCE IN ICT/SOLUTIONS ACCOUNT MANAGEMENT IN BANKING.

Core Function:

Responsible to provide leadership and strategic direction of their respective portfolios in their respective verticals. Responsible for proactive hunting of new business and accounts in their respective vertical. Presenting and demonstrating the value of products and services to prospective buyers.

Key Deliverables:

• Formulate and implement strategic plans that accounts for current and future market forces and movements. This must include operational milestones that drive the company to achieve its strategic objectives.

• Develop the vertical strategy and execute on account plans to ensure that revenue targets are achieved or exceeded.

• Ensure customer satisfaction through positioning Business technologies and solutions which will deliver true value-add therefor enable them to gain a competitive advantage.

• Act as a first point of contact for escalations where the respective sales employees are unable to resolve a critical customer issue.

Responsible for the

• Build strategic relationships at executive levels across Business functions and external.

• Develop and implement operational controls that drives the account to achieve objective surplus sales, profitability, resources; business goals and objectives.

• Address complaints and resolve issues aiming to customer contentment and the preservation of the company’s brand and reputation.

• Ensure that financial management cost of sales and expenditure to achieve approved budget. Key accountability for profit and loss.

• Responsible for Management, effectiveness and efficiency of all process between the Business and all accounts in the respective vertical.

• Manage the annual budget and forecasts within strategic guidelines, directing and coordinating activities to achieve revenue achievement and cost containment targets

• Foster a culture of accountability and manage by objectives. Build a high performance team driven by customer orientation.

Qualification:

Relevant Degree (NQF 7) (IT / Engineering / Commerce/Business Management) and an MBA will be an advantage

Experience required:

10 - 12 years’ experience, of which at least 5 years must at an Executive level. The experience must include relevant exposure to ICT and/or Sales Account in banking

Management and Key Account Management. Incumbent must have proven business acumen with experience in C-suite stakeholder engagement

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