eCommerce Marketing Manager

 

Recruiter:

SHARON NUROCK RECRUITMENT CC

Job Ref:

DUR002039/SN

Date posted:

Tuesday, January 26, 2021

Location:

Durban, South Africa

Salary:

Market related


SUMMARY:
This global corporate is currently keen to employ a Marketing Manager (E-Commerce) to play a pivotal role in the successful launch and growth of a E-Commerce/Online sales business of an already well-established brand. You will:

POSITION INFO:

  • Develop and execute an industry-leading marketing strategy, cementing the business as the provider of choice for consumers in the territory.
  • Champion a customer-first approach across the business and deliver impactful end-to-end marketing initiatives within a fast-moving ecommerce environment.
  • Grow the online partnership network and customer base in a competitive market, leveraging off a reputable brand. 
  • Overall responsibility for the creative promotion of the business’s brand.

Minimum Requirements:

  • Degree in Business Administration, Marketing, E-Commerce or related.
  • Minimum 8 years’ work experience.
  • Managerial experience (preferably automotive industry) (alternatively 1 year e-commerce experience).
  • Experience in marketing an e-commerce start-up, relating digital activities to commercial outcomes.

Job Responsibilities:

Marketing Strategy Set Up:

  • Create, in line with the Brand’s philosophy, a marketing strategy for a sustainable pipeline of happy satisfied customers;
  • Create and implement marketing SOPs;
  • Take full responsibility of all marketing-related activities for the business.

Create and deliver a customer-centric Digital Marketing Strategy

  • Create a Marketing Strategy using data analysis, business planning and market understanding;
  • Implement the strategy through activities, initiatives, projects and campaigns, which is underpinned by effective and insightful data analysis;
  • Define the strategic path forward for market activities, setting timelines with milestones to achieve success;
  • Ensure market-leading status, progressive insights and first mover advantages;
  • Communicate results/performance to team members.

Responsible for building brand presence and capitalizing on brand’s market-leading position:

  • Create new campaigns and merchandise products and offers on site;
  • Create newsletters and social communications to engage customer base;
  • Build new content sections of site;
  • Manage social channels / customer service;
  • Franchise partner relationship management;
  • Management of paid performance media (PPC, paid Facebook advertising, YouTube advertising, affiliate deals).

Responsible for generating traffic to the website and engaging customers out of the typical purchase cycle:

  • Create and sustain traffic generation;
  • Ensure customer acquisition through strategic initiatives;
  • Manage daily Cost Per Acquisition (CPA);
  • Define Brand direction / awareness building and implement activities;
  • Complete all customer communications (newsletters and operational);
  • Create content for the website and target activities or campaigns;
  • Manage all social media business activities, complaints, image, brand, awareness, marketing and advertising;
  • Manage customer product surveys;
  • Keep a view of all statistics.

Monitoring goals and measuring performance across all channels, adapting strategy as required:

  • Daily CPA management;
  • Paid media analysis and adjustment;
  • Owned and Authored Media management;
  • Earned Media management.

Driving demand across the acquisition lifecycle:

  • Use pre-determined controls to measure success and move operations towards the right direction by using initiatives and strategies based on data analysis.

Maximise the effectiveness of affiliate sites:

  • Complete marketing activities to drive presence, brand salience, competitiveness, open technical comparisons, convenience and the business’s philosophy.

Competencies:

  • Customer centricity.
  • Excellent communicator.
  • Self-starter / self-motivated / multi-tasker.
  • Achievement orientated.
  • Able to work within a team and independently.
  • Decisive and co-operative.
  • Problem solving abilities.

Are you a digital ninja in the marketing space? Are you driven by passion and brand loyalty, disruptive data-driven technology and moving forward into the business of the future? If so, this role is for you.

Please note, if you have not had a response from us within 30 days after the closing date, kindly accept that your application has been unsuccessful.



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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