FACILITIES CO-ORDINATOR

SUMMARY:
-

POSITION INFO:

FACILITIES CO-ORDINATOR/ EAST LONDON - responsible for managing a portfolio of 1438 Units. Successful applicant must be prepared to be on standby at all times.

Qualifications and Experience

• Matric
• Bachelor’s Degree or equivalent, preferable in the built environment.
• At least 3 - 5 years’ experience in Facilities (maintenance) is required.
• 3 - 5 years’ experience in housing/property management or construction management.
• Computer literacy is essential

Key Performance Areas

• Safety - Implementing safety, health, environmental management systems; Informing and training all employees and contractors on Health & Safety; Responding effectively to safety, health and environmental emergencies; Ensure that the health, safety and environmental policy is reviewed at periods not exceeding three years from the effective date or by a date set by the Chief Executive Officer.
• Service Level Agreement’s compliance - Monitor and control work as defined in the service level agreements; Provide feedback to the Regional Manager or Portfolio Manager; Ensure that Service providers accounts payable are processed timorously.
• Monitor and respond to tenant maintenance queries - Manage tenant maintenance complaints; Log maintenance calls and or walk in queries; Use the Novtel system to control maintenance management; Appoint contractors and monitor progress; Give continuous feedback to the tenants and close the loop
• Efficient unit turn overs - Oversee the eviction process from the buildings to prevent asset damage; Inspect empty unit to asses repairs; Obtain quotes to repair / paint units, Issue work to contractors ; Inspect work prior to handover to TLO’s; Approve payment to contractors
• Maintenance and repair management - Monitor the condition of the buildings through:
• Inspecting the buildings/grounds and identifying key areas of concern; Reviewing any security or maintenance incidents; Reviewing cleanliness of the buildings
• Manage the performance of service providers ensuring optimum service provision e.g. garden service, refuse collection services, security contractors; Ensure that tenants are briefed on their maintenance responsibilities; Ensure that the all repairs are processed, on time according to set standards of delivery; Attend to the removal of abandon vehicles

Salary: Market related, Medical Aid, and Provident Fund

Application Process: Online applications will receive priority, alternatively e-mail CV to , and use “FACILITIESCOEL” as a reference. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful