F&B Sales Manager

Recruiter:

HR Genie

Job Ref:

NMSales

Date posted:

Wednesday, June 4, 2025

Location:

Cape Town, South Africa

Salary:

R30k - 50k per month

SUMMARY:
Are you passionate about creating unforgettable guest experiences?

POSITION INFO:

Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced luxury environment where excellence and hospitality go hand in hand?

We’re looking for an exceptional F&B Sales Manager to serve as the vital link between our guests and the heart of our operation. From first impression to fond farewell, you’ll be the face and voice that shapes each guest’s journey – and ensures it’s nothing short of extraordinary.

What You’ll Do:

Personally welcome and engage with guests, managing their experience from arrival to departure
Coordinate VIP stays, special requests, anniversaries, and repeat guest preferences
Liaise with Housekeeping, Reservations, F&B, and Spa to ensure every detail is flawless
Handle guest feedback and resolve any concerns with empathy, speed, and professionalism
Maintain detailed guest profiles and encourage return visits through meaningful connections
Lead service recovery, support staff training, and uphold the highest hospitality standards
Remain highly visible and available throughout the property to anticipate guest needs

What We’re Looking For:

Minimum of 5 years’ experience in a guest-facing role (luxury hospitality preferred)
A passion for service, excellence, and building authentic relationships
Outstanding interpersonal and communication skills
Ability to stay calm under pressure and resolve issues diplomatically
Tech-savvy with experience using reservation or property management systems
Impeccable grooming, professionalism, and attention to detail
Available to work flexible hours, including weekends and public holidays

Similar jobs you might be interested in:

Internal/External Sales Representative
Location: Capetown
Salary: R25 000.00 per month
Internal/External sales Representative
Today

Technical Specialist
Location: Airport Industria
Salary:
Our client is seeking a Technical Specialist to provide technical assistance to the processing centre and sales ensuring optimal utilisation of equipment and maximum throughput.
Today

German-Speaking Sales Development Representatives (Remote | SA-Based Only)
Location: Capetown
Salary: based on level: R26,500 - R36,500
German-Speaking sales Development Representatives (Remote | SA-Based Only)
Today

Area Manager | Cape Town | Apparel Retail Brand
Location: Capetown
Salary: Negotiable
Apparel Retail Brand is seeking an experienced AREA managerS to join their team in Cape Town. The Junior Area manager position will be responsible to strategically drive results to ensure that each store within the region achieves maximum sales
Today

Buyers | Cape Town | Online Fashion Brand
Location: Capetown
Salary: R21,000 to R33,000
Well known Online International Fashion Brand is seeking an experienced BUYER in Womenswear to join their team in Cape Town.
Today

Sales Representative - SKIN CARE
Location: Durbanville
Salary:
Today

National Credit Manager
Location: Epping Industrial
Salary: Market related
Stable and established client of mine is seeking a National Credit manager.
1 day ago

Account Manager.
Location: Cape Town
Salary:
1 day ago

External Sales Rep
Location: Paarl
Salary:
Our client, based in Cape Town, is a leading supplier of products, components, parts, and equipment to the South African automotive industry. They are currently seeking an experienced Key Account Executive to join their team. The position will be based at their Paarl office.
2 days ago

Graphic Designer
Location: Cape Town
Salary:
Our client based in the Southern Suburbs is look for a Graphic Designer to work on cross-channel marketing projects, all aimed at supporting marketing campaigns and building brand preference. Role overview:We’re looking for a versatile and passionate graphic designer who is hungry to do this and more. Our ideal candidate will have a great creative flare and will be comfortable with day...
2 days ago