SUMMARY:
FGASA TRAIILS GUIDES & SPA COUPLE - Singles can also apply
POSITION INFO:
Trails Guide:
- FGASA "level 2/NOF 4". (This can be flexible for the correct person)
- Lead Trails guide (Must have)
- PDP
- First aid
- DEAT for NW province
- Helping out in Maintenance department when not busy
- Minimum 5 years' experience in a 5* lodge.
- Good command of the English language as you'll be dealing with mostly international guests.
- Only ethical guides with a passion for nature and guiding will be considered.
- Trustworthy
- Punctual
- Reliable
- Presentable
- Own transport
Spa Therapist/Admin Operations Assistant:
We're looking for a seasoned spa professional who's ready to shift away from full-time treatments and into a broader hospitality support role blending spa knowledge with reception, hosting, and operations duties across the lodge.
Because we're a small lodge, we operate as a close-knit team where everyone supports each other. This role is perfect for someone who enjoys being hands-on and is eager to contribute to various areas of our operations to help ensure seamless guest experiences, which will be a great way to learn and grow with us.
The ideal candidate is passionate about wellness, creating memorable experiences and the hospitality industry, delivers a warm welcome, excellent customer service, and maintains the highest standards of professionalism and hygiene.
Key Responsibilities / Job Overview:
- The candidate must be a fully qualified skincare therapist, minimum 1 Year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC
- Other than the standard spa treatments and duties, the applicant must also have strong administrative and organizational abilities as a large part of the position include administrative/reception, hosting, stock control responsibilities and general lodge operations.
- Skilled in all the desired therapies: Facials, Manicure/Pedicures, Body Wraps and Exfoliation treatments, Massage treatments such as; Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology and Aromatherapy.
- Minimum 3 years' experience working in aesthetics, beauty, or spa industry. Preference will be given to candidates with experience working in admin, customer service, reception within a 5 star property/luxury hospitality/lodge and/or bush environment.
- Experience in PAN Hospitality reservations and accounting system would be a huge advantage.
Required skills for this candidate include:
- Clear, confident, and professional communication skills are a must
- Trustworthy and punctual
- Well groomed & highly presentable
- Ability to work normal hospitality hours including shifts, overtime where required, working weekends and public holidays
- Self-motivated, organized, and reliable
- Must be able to prioritize and manage tasks independently
- Friendly and ability to work effectively both independently and as part of a team
- Helpful and dedicated to deliver excellent customer service, attention to detail and maintaining high standards of service
- Computer confident - this individual should also be able to assist with general daily administrative tasks therefore good planning and organizational skills essential
- Asist with curio shop sales, stock control and conducting monthly stock takes
- Hosting of guests during high tea and dinner to ensure the smooth running of these events
- Further responsibilities will be doing room checks and checking guests into their suites when required
- Provide assistance to the General and Assistant Managers in any areas required
- Own reliable transport essential
Benefits:
- Salary p/m depending on experience
- 10% commission on spa treatments. This position is also incl
