Fashion Boutique Store Manager

SUMMARY:
Our client, a premium fashion boutique, is seeking a dynamic and stylish Store Manager to lead their team. This is a hands-on leadership role where the successful candidate will be actively involved in daily styling, customer service, merchandising, and operational tasks, while taking full responsibility for store performance and team leadership.
 
This role is ideal for a passionate fashion professional who thrives in a fast-paced boutique environment and is committed to delivering exceptional customer experiences.

POSITION INFO:
KEY RESPONSIBILITIES:

• Lead by example on the sales floor through active selling, styling, and customer engagement
• Deliver outstanding customer service and create memorable shopping experiences
• Drive store turnover, achieve and exceed sales targets, and improve overall performance
• Manage, motivate, coach, and develop the store team
• Ensure high standards of visual merchandising and store presentation
• Oversee stock management, administration, and reporting
• Implement Head Office strategies and operational procedures effectively
• Handle customer queries and complaints professionally and efficiently
• Support promotions, events, and festive season late trading
• Maintain brand image, premium standards, and professional appearance at all times

• Minimum of 8 years’ experience in retail and sales
• Previous management experience within a fashion or boutique retail environment
• Proven track record in improving store performance and driving sales growth
• Strong personal sales ability and a target-driven mindset
• Excellent people management and leadership skills
• Experience in high-end or premium fashion retail environments
• Exposure to high-end, premium, or fashion-forward retail brands
• Strong knowledge of merchandising, stock control, and retail operations
• Excellent communication and organisational skills
• Exceptional styling ability and strong product knowledge
• Well-groomed, stylish, and professional presentation
• Positive, solutions-driven attitude with the ability to perform under pressure
• Flexible to work retail hours, including late trading during peak periods
• Based in or around the Western Cape with reliable transport

• Work in a stylish, high-end boutique environment
• Be part of a passionate, fashion-focused team
• Opportunity to lead, grow, and make a lasting impact
• Career development within a premium retail brand