Field Agent â Claremont

Recruiter:

Time Personnel

Job Ref:

CPT004970/Jol

Date posted:

Wednesday, December 3, 2025

Location:

Cape Town, South Africa

SUMMARY:
Do you hold a qualification in Sociology, Humanities or Psychology, and have a passion for market research?

Our client in Cape Town Southern Suburbs specialises in bridging the gap between brand strategy and real customer insight. In this role, you’ll work directly in the field, engaging with customers to uncover what truly matters to them.

If you have a natural ability to ask the right questions and draw out honest, insightful feedback, the good, the bad, and everything in between, then this could be the perfect opportunity for you.

POSITION INFO:
REQUIREMENTS

Matric, and relevant tertiary qualification
Background in social science, social work, journalism or anthropology
Valid SA driver's license and own vehicle, willing to travel to interviews
Available to work office hours, Monday to Friday 08:30-16:30
Computer literate in MS Office
Experience or exposure to research, interviewing or community work
Skilled at interviewing, listening and observing in nuanced, sensitive ways
Comfortable working and engaging in diverse environments, cultures and communities
Good writing, synthesis and reflection skills
Strong communication and listening skills, able to handle sensitive situations with care
Deeply curious and interested in people and their worlds
Thorough, patient and methodical, able to follow a thread until it makes sense
Able to improvise and find practical solutions on the go
Combine logic with emotional intelligence
Curious explorer, always seeking to understand, not just to confirm

DUTIES

Plan, prepare and manage field research schedule and conduct interviews with customers
Record conversations and take down detailed notes about conversations and observations
Writing clear and logical discussion guides
Observe patterns (thematic saturation), test and stretch ideas
Bring creative energy and conceptual thinking to projects, helping translate complex findings into meaningful narratives
Work collaboratively with the full team to ensure the client brief and the project have creative stretch
Share updates and new insights with the team
Communicate possible delays or challenges to the Field Lead
Support the topline summary from the field, synthesising early findings and themes into a clear, concise write-up after the first two days in field, then refining and updating it daily
Break down complex information into digestible, relatable insights with the team into key insights that clients can easily grasp
Brief and handover findings and interview recordings to Editor and Report Writer for further editing
Ensure that data is uploaded timeously to the right place
Work with Admin-team to ensure respondents and recruiters are paid on time
Manage field kit and required documents, stimulus, etc.
Work closely with the Report Writer to ensure the story stays true to the field

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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