Field Guide and Front of House Couple

SUMMARY:
Stunning 5* Property in the Thornybush Game Reserve is looking for a GUIDE / FRONT OF HOUSE COUPLE

POSITION INFO:
Candidate requirements:
GUIDE:

• Valid RSA Drivers Licence & PDP
• FGASA Level 2 preferred
• DEAT registration (Limpopo)
• First Aid
• ARH
• Apprentice trails working toward lead trails
• Police competency
• Mature & Responsible
• Min high end 4 star experience
• Positive attitude & approach toward team work
• Hands on approach towards guest experience
• Ability to take initiative and problem solving
• Excellent guest interaction skills
• Good interpersonal attributes dealing with fellow staff members
• Passionate & pro-active towards personal growth and training
• Sober habits
• Neat & Presentable appearance
• Strong work ethic and no party politics

• Sound administration, accounts and stock control knowledge.
• Able to do quality control of food, food presentation and service and oversee menus.
• HR – being in charge of a small team of housekeepers
• Motivating staff and leading them.
• Minimum 2-4 years in Front of House
• Supervisory position in 4-5 star establishments
• Must have grade 12 and be computer literate
• Excellent sales & customer care skills
• Have good organizational skills
• Drivers licence and PDP a bonus
• Excellent Guest liaison skills
• Have a strong eye for detail with regards to all lodge rooms, service & food
• Be a strong all rounder that can manage the lodge without supervision
• Be able to inspire staff and train current and new staff in a gentle manner
• Polite, friendly person that can think on their feet
• Strong work ethic and no party politics
• Experience within the lodge, camp or hotel industry
• Well-spoken and well presented
• Resilient & flexible
• Strong leadership and communication skills – verbal and written
• Must be able to work under pressure
• Manage guest delight events with passion
• Have an attitude of spoiling guests
• Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the Lodge

NB! This job is now closed. You can apply for other jobs by uploading your CV.