Field Sales Executive

SUMMARY:
Field Sales Executive

POSITION INFO:

Area Port Elizabeth

Benefits: Car Allowance: R 7000 per month ; Cell Allowance: R 1000 per month ; Petrol Card ; Pension: Company contributes 9.45% of basic salary to pension fund ; Medical aid: 52.50% to medical aid Cost

Forwarding, Freight Business Division

Key activities Overall goals / Typical measures

• Achievement oriented.

• Successfully delivering on both target and high customer satisfaction measures Customers – New & Existing

• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.

• Respond to customer enquiries/complaints.

• Manages a defined portfolio of potential customers and wins them for a lasting business relationship

• Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum

• Plans and manages medium to large - sized Business Customers

• Builds rapport and trust with customers by being informed about customer’s business and the market

• Recommends solutions based on customer needs by using industry knowledge

• Is responsible for closing business by connecting a customer’s needs to a solution by offering value to the clients supply chain

• Uses networks within the various Sales channels within the company to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations

• Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.

• Maintain and support interdepartmental relationships.

• Collaborate with colleagues across the organization to achieve shared goals.

• Develops sales plan/strategy/activities to achieve target budgets.

• Responsible for conducting high quality presentation of the entire range of standardized products to customers.

• Develop target lists of new business and continuously review and update.

• Establish and present customized offers to customers.

• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.

• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

• Prepare and realize planned sales calls.

• Responsible for product targets.

• Responsible for budgeted growth in new and additional business.

• Secure/collect all necessary information to assess credit worthiness of potential customer.

• Support receivables functions.

• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.

• Report activities, quotes, sales calls and other information through CRM

• Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.

Job Requirements

• Outstanding communication and negotiation skills and the ability to focus on outcomes.

• Proven ability to build and manage relationships.

• Champion for development of successful sales engagement.

• Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.

• A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports and international trade.

• Relevant experience in sales, business development and logistics.

• Advanced multilingual skills

• Strong Microsoft Office skills.

• Results oriented

• Minimum 3-5 years within the transport, logistics or freight forwarding industry

• Someone who has been stable in their roles, haven’t jumped around every 2 years.