Field Service Engineer

SUMMARY:
Electrical Engineering company looking for a Field Service Engineer to join their team.

POSITION INFO:
Provides technical support, troubleshooting, and commissioning services at customer sites. Ensures company solutions are installed correctly, meet application requirements, and deliver reliable performance. Builds trusted relationships with customers through professional service delivery.

Responsibilities:

• Install, commission, maintain, and repair products at customer sites.
• Diagnose and resolve technical issues effectively.
• Collaborate with internal teams, and customers.
• Train customers in correct product use and optimisation.
• Support field specification efforts through product demonstrations, application support and site assessments.
• Provide PLC / VFD / Servo training to customers.

• Technical qualification in Electrical Engineering, Automation, or related field.
• Experience in field service, commissioning, or maintenance.
• Strong troubleshooting and problem-solving skills.
• Automation and motion control skill set, with pre- and post-sales support in these systems.
• Valid driver’s licence and willingness to travel.

• Specialised product and application knowledge.
• Customer training and mentoring experience.
• Strong interpersonal and communication skills.