Field Service Engineer - Level 1

Recruiter:

Advanced Projects & People

Job Ref:

FSE

Date posted:

Wednesday, July 13, 2022

Location:

Johannesburg, South Africa

Salary:

Market related

JOB SUMMARY:
Onsite IT Support

JOB DESCRIPTION:

At APP we provide managed services for end user computing, ICT resourcing, project management and consultation with some of the biggest companies in South Africa, across multiple industries and verticals. A reputable client is offering a position to a Field Service Engineer Level 1 to join their dynamic team.

Duties and Responsibilities

Troubleshooting and Incident resolution with limited assistance from seniors
Understanding of incident prioritization and business impact (SLA and turnaround times)
Basic knowledge of LAN and WAN switches, fault finding on Fibre/UTP links
To effectively repair hardware and software incidents within contracted SLA and initiate 3rd party repair process
To update, resolve or close incidents and requests on the service desk system on a daily basis
To perform project related activities and tasks
To perform ad hoc activities for other service lines as required
Daily Incident Management
Capturing incidents & requests
To carry out preventative maintenance
To effectively communicate and provide feedback to key stakeholders
To maintain and improve customer satisfaction through first time incident resolution and quality service delivery
Participation in providing training to customers as required
Produce timely and detailed service reports

Qualifications and Requirements:

National Diploma in IT
2 years relevant experience
Comfortable with working shifts and overtime
Reliable own transportation
Clear criminal, credit and drug tests
Needs to be comfortable undergoing a medical examination and induction

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Field Service Technician x2
Location: Alberton
Salary: 30 000
Our Client based in Boksburg are seeking experienced field service Technicians to join a well-established company in the hydraulics and fluid power industry.
3 days ago

Field Service Earthmoving Technician
Location: Johannesburg
Salary: 37000 Monthly
Well established company on the East Rand seeks a field service Earthmoving Technician with a Red Seal Trade
4 days ago

Senior Field Service Technician
Location: Kempton Park
Salary: Market Related - Depending on Experience
We are looking for an experienced Senior field service Technician to join our Operations team. You will be responsible for site assessments, installations, repairs, maintenance, and quality control, while mentoring junior technicians and ensuring OHS compliance.Key ResponsibilitiesInspect sites and prepare complete installation packsPerform installations, repairs, and maintenance of mechanical &am...
16 days ago

Field Service Technician
Location: Centurion
Salary: 20 000 Monthly
We are seeking an experienced field service Technician to manage on-site network and ISP support, perform precise Copper & Fibre installations, and maintain strong client relationships. Role is based in Midrand and require a candidate from the area.
17 days ago

Field Service Technician
Location: Midrand
Salary:
New role is available for a field service Technician for our client in the engineering Industry, based in Midrand JHB.
17 days ago

Field Service Technician
Location: Johannesburg
Salary:
44 days ago

Technical Administrator
Location: Midrand
Salary: Monthly
Our client, a well known medical company based in Midrand is looking for a Technical Administrator. Admin experience working with field service Technicians is essential.
2 days ago

Senior Information Security Engineer
Location: Johannesburg
Salary: Market Related Monthly
Purpose:The Senior Information Security engineer is a strategic technical leader responsible for designing, implementing, and optimizing advanced security architectures across the company’s hybrid infrastructure, applications, and cloud environments. This role drives security engineering initiatives, mentors junior engineers, leads complex incident response efforts, and ensures compliance wi...
Today

Senior Information Security Engineer
Location: Johannesburg
Salary: 1 Monthly
Senior Information Security engineer
1 day ago

L2 System Engineer
Location: Sunninghill
Salary:
Our client is seeking a highly skilled L2 Systems engineer to join their company in Gauteng. This role requires an experienced professional who can lead technical initiatives, drive the transition toward proactive, data-driven and intelligence-led IT services, and ensure strict regulatory and cybersecurity compliance within a Managed Intelligence Platform (MIP) environment.
15 days ago

Field Service Engineer - Level 1

Similar jobs you might be interested in:

Create a free job alert for Field Service Engineer - Level 1 in Johannesburg