Field Service Manager

Recruiter:

Platinum Placements

Job Ref:

FSM

Date posted:

Friday, June 11, 2021

Location:

Johannesburg, South Africa

Salary:

Up to R700 per annum

SUMMARY:
Company based in Centurion is looking for the above ASAP.

POSITION INFO:

Organize and manage an onsite support team of 18 engineers, ensure that agile goals and objectives are perceived as attainable
End to end operational case management when calls are dispatched to an onsite subcontractor when required
Provide necessary business information and reporting
Create and maintain channels to enable team members to develop and do their work
Follow through on action assignments
Report team progress and decisions made to the Service Director, concerned sales and marketing teams
Give guidance to team members; ensure that each member is productive and receives team-based recognition
Provide daily, weekly, monthly analysis of the Field Service business process and planning software log files as well as data modelling and detailed reporting of backlog
Support requests from the organization that are directed to the Field Service team and sub-contractor
Create, enhance, update, and support the design and delivery of the company Field Service policies
Resolution of the raised Service Requests – assist with resolution of support requests raised against the central team by NSO and Support Planner / Field Service Engineer (FSE) interaction
Accountable for escalations, customer site visits when required and to provide full resolution

Requirements:

Previous technical experience on office automation products
Matric with relevant technical diploma or degree
Should have at least 5 years’ service manager experience in the office automation industry

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Field Service Engineer
Location: Johannesburg
Salary: Monthly
Global medical device supplier based in Johannesburg North requires an experienced field service Engineer. Experience with theatre equipment, camera systems, pneumatic drills and robotic systems is an advantage.
Today

Plant Field Service Technician
Location: Centurion
Salary: 300 000 Annually
Exciting field service Technician Role in Centurion!
Today

VJ 415572 - Field Service Technician – Electronic
Location: Johannesburg
Salary: R25K - R33K CTC
field service Technician – Electronic
18 days ago

GENERAL MANAGER – CENTURION
Location: Centurion, Gauteng
Salary: Market Related
GENERAL manager – CENTURION
Today

Print Advertising Sales Representative
Location: Johannesburg
Salary: Negotiable plus commission
APPLY NOW!
1 day ago

Instructional Designer
Location: Johannesburg
Salary: R50 000 Monthly
A leading company in the Retail Cosmetic industry is seeking a highly energetic and ambitious Instructional Designer to join their team.R50 000 - R55 000 Per month | Permanent | Start ASAP | Full time office based | JHB East
1 day ago

Technical Asset Manager
Location: Johannesburg
Salary:
2 days ago

Compliance Accountant
Location: Midrand
Salary: 400 000 Annually
Join my client as a Compliance Accountant and safeguard financial integrity while shaping the future of regulatory compliance in a dynamic industry!
3 days ago

Exports Manager
Location: East Rand
Salary: R500 000 Annually
We are looking a strong Export manager for the sales department of a multi national company within the FMCG industry in the Edenvale area in Johannesburg. To handle team of key account customers and Distributors to ensure meeting of monthly sales target and effective maintenance of stocks and IMS. To manage Top line and Bottom Lines targets for the assigned countries
3 days ago

Regional Manager
Location: Johannesburg
Salary: R1 500 000.00 Annually
Renewable Energy company is looking for a Business Development manager to join their vibrant team.
3 days ago

Field Service Manager

Similar jobs you might be interested in:

Create a free job alert for Field Service Manager in Johannesburg