Field Service Technician - Bloemfontein

SUMMARY:
Leading medical supplier requires a Field Service Technician with 2 years experience for a 12 month contract position.  This position is based in Bloemfontein.

POSITION INFO:
The successful candidate will be responsible for ensuring the functionality and reliability of all equipment within hospitals and medical facilities.
This role will involve extensive travel in and around the Free State and Northern Cape region, encompassing servicing, fault finding, troubleshooting, and repairs on all supplied equipment.
Efficient turnaround times and the completion of services and repairs are given high priority with a strong emphasis on quality.

Experience, qualifications, and skills required:

• Minimum of Grade 12 or equivalent.
• Minimum 3 years of technical experience within mechanical and electrical
• Minimum of 1-2 years Field Service experience is required
• Good customer skills are essential
• Advanced computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB)
• Ability to work independently
• Self-motivated
• Excellent time management skills
• Ability in translating and reading technical schematics and diagrams
• Must be customer service oriented
• Must be available to work after hours on an ad hoc basis
• Must be available to travel nationally when needed or required
• Solid business acumen

• Service and repair systems to full working capacity.
• Replace mechanical components
• Assess, repair, service & provide reports over a wide range of equipment
• Perform annual maintenance services on demo equipment
• Complete quality field actions and provide reports
• Maintain and follow warranty processors and procedures for all intended repairs.
• Fill in and complete job cards for any service repairs, warranties or labour related work
• Schedule weekly plans and activities
• Complete paper work submissions and daily activity reports.
• Assist with service related queries at hospitals or customer sites.
• Communicate weekly visits and schedules to Hospitals
• Maintain & build good customer relationships
• Build relationships with service consultants for support on service activities.
• Plan country trips to outline areas and regions to complete equipment inspections, services & repairs
• Fill out quotations for replacement parts and keep a track record
• Adhere to safety and quality standards on all products.
• Update & capture assessment and manage service records
• Maintain company vehicle in good condition.
• Maintain vehicle mileage logbook.
• Manage tools and testing equipment