Field Service Technician (Office Automation)

Recruiter:

Daisy JHB (Pty) Ltd

Job Ref:

2246002710

Date posted:

Monday, November 3, 2025

Location:

Polokwane, South Africa

SUMMARY:
-

POSITION INFO:

Servicing client devices onsite
Be able to perform logical troubleshooting on a wide range of client devices
Perform IT related troubleshooting
Perform software support including firmware, installation of devices
Perform hardware related troubleshooting on Copiers and Printers
Perform PM services to reduce client failure
Ensure that calls get done within SLA once received.
Perform Quality work including firmware updates on devices
Ensure that preventative maintenance done as per schedule
Manage Boot stock of toners and spares including submitting job sheets
Ensure accuracy of boot stock
Boot stock done monthly
Accurately operating of the mobile app (tech connect)

Qualifications:

Minimum Grade 12 Qualifications
Drivers License

Experience:

Two-year experience in the office automation industry
Previous field service experience
High Volume device experience is an advantage
Networking and understanding software will form part of the duties
Able to use manuals to troubleshoot as the position will often be in areas where support reception is poor
Must have experience on printer and copiers
Good communication skills both with clients and with management
Skills relevant to a job include education or experience & specialized training
Time Management Ability to work independently

Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply

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