Finance Administrator - Cape Town

SUMMARY:
Do you have experience in the FMCG sector as a Finance Administrator?

Our client in Claremont requires an organised individual to offer administrative support to the Finance, HR and Operations departments. You will update relevant financial reports and distribute them to senior management in time for monthly meetings (GP analysis, leave, wastage, price lists, marketing, etc.), manage payroll, liaise with suppliers and service providers, resolve customer queries and offer general office support.

The role requires proficiency with financial software and advanced Excel experience.

POSITION INFO:
REQUIREMENTS

Education & Experience:

• Matric, post-matric qualification (advantageous)
• Proven experience in an operational, admin, HR admin, office management role
• Experience in hospitality/restaurant industry (advantageous)
• Familiarity with supplier management, customer service & sound business/financial understanding

• Proficiency in Microsoft 365 or Google Workspace (Docs, Sheets, Slides, Drive)
• Excel/Google Sheets skills: formulas, charts, databases, POS systems, accounting software (Xero, QuickBooks, etc.)
• Familiarity with CMS platforms like WordPress, email, calendar, and document management capabilities

• Highly organised, process-driven, and action-oriented
• Excellent communication/interpersonal skills, Attention to detail and ability to multitask
• Maturity, reliability, accountability, proactive & use initiative
• Work under pressure, manage time effectively with strong problem-solving & customer service orientation

• Own transport preferred (travel between sites within Cape Town may be required)

• Maintain and update POS systems, third-party ordering platforms, website content
• Coordinate communications and day-to-day operations across business units
• Manage IT and equipment needs, scheduling of repairs, and service provider interactions
• Track, document, and support internal processes and schedules
• Assist senior leadership with administrative and coordination support

• Source and manage supplier quotes, contracts, and invoices
• Schedule supplier meetings and coordinate communications
• Maintain / monitor stock lists, checklists, and operational documentation
• Support inventory tracking and asset register processes
• Foster strong supplier relationships

• Prepare contracts, onboarding documents, training schedules
• Maintain employee files, leave records, disciplinary documentation
• Liaise with store managers and HR consultants on employment matters
• Ensure compliance with company policies, health & safety, labour regulations

• Manage catering and repeat order processes, including invoicing and follow-ups
• Address customer complaints and queries across email, phone, and social media
• Collaborate with marketing on promotional campaigns and internal communications
• Ensure excellent customer service and consistent communication standards