Financial Advisor / Broker

SUMMARY:
Our client in the Financial Services sector seeks to employ a Broker to join their team. This is a commission-based position.

POSITION INFO:
Main job tasks and responsibilities:

Short Term:
- Collection of information from prospective client – Lifestyle questionnaire completed/current schedule obtained
- Analysis of current cover
- Quotations requested from panel of insurers
- Follow up on quotation if out of SLA
- Ensure rates & quotations are competitive or negotiate lower rates
- Check quote comparison proposals, recommendation on cover made
- Presenting quotations to clients in person/telephonically 
- Maintaining contact with clients, follow up for feedback on quotes/information outstanding
- Complete all Compliance documentation with client & ensure FICA requirements are met
- Record of Advice completed
- Problem solving
- Source new leads
- Identify cross-selling opportunities not yet identified
- Stay up to date with market trends, identify alternative service providers, workshops of product providers
- Ensure targets are met

Life:
- Analysis of current portfolio
- Collection of information from prospective client – Lifestyle questionnaire completed/current schedule obtained 
- Preparation of all Compliance related documentation
- Collect and collate all Client information / data from various solution providers and collect and collate any further information that may be required
- Request various quotations and cost estimates and comparative tables where required
- Research and assist in collecting relevant data
- Prepare Financial Needs Analysis where required
- Organizing and Attend sales visits
- After confirmation from the client prepare final documentation Recommendations / Record of Advice for both risk benefit and investment solutions
- Maintain accurate records
- Ensure the effective communication of the Record of Advice to the client after approval
- Generation of reports, proposals, recommendations for presentation to the Client
- Preparation of reports and monitoring of investments in order to provide the correct and accurate information to the clients 
- Ensuring regular and timeous client reviews and feedback on relevant matters
- Consistently Interact with Clients to ensure a constant flow of communication and improvement of service levels to them 
- Reviewing sales performance and aiming to achieve monthly or annual targets

General Client Management & Renewals/Reviews:
- Identify upsell opportunities
- Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
- Provide consistent, accurate, timely and pertinent communication to clients through “constant touch”, phone calls, e-mails etc.
- Respond to client inquiries/issues within the established timelines
- Assist clients in making appropriate coverage changes; make each contact a marketing opportunity
- Inform and educate clients about coverage, exclusions and exposures and risks; document electronic files accordingly 
- Assist clients by helping to devise means to mitigate risks e.g. additional security measures
- Monitor and review client satisfaction
- Maintain up to date records of communication with clients

Requirements:

- Financial Services FAIS Rep Requirements are essential - RE5 Exam and at least an NQF 5 in a related field. (Insurance, risk, banking etc.)
- Advantageous would be able to speak isiXhosa and Afrikaans (and English)

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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