Fleet Controller - PE

SUMMARY:
Fleet Controller - PE

POSITION INFO:
Qualifications

• Matric
• Degree/ Diploma in Logistics/ Stock Control – advantageous

• In-depth knowledge of the operating and legislative requirements of a transport and logistics industry
• At least 2 – 3 years similar controlling or industry related experience
• Transport and Quality Control Knowledge
• Computer Literate
• Valid Driver’s License (code 14 will be advantageous) & own reliable transport

• Tracking and Monitoring of vehicles.
• Fuel consumption calculations.
• Briefing and debriefing of drivers.
• Daily reports on driver behavior including disciplinary action.
• Processing of load information.
• Processing of driver documentation.
• Managing Breakdowns.
• Knowledge of Quality Management Systems
• Management Reports.
• Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines / time frames / delivery standards are adhered to in line with the Company operating procedures
• Ensuring that constant contact and communication is maintained at all times with the client, the driver and the delivery point / client’s customer, are effective and clear;
• Continuous communication, support and guidance to the driver, in ensuring the delivery is conducted to the customer / client’s highest satisfaction and in line with the delivery requirements
• Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate / designated too
• Ensuring that customer / client relationships are maintained to the highest satisfaction level at all times;
• Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all vehicles against the operating plan
• Addressing of all variances against plan with drivers and customers and escalation where appropriate to driver debrief
• Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door
• Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis
• Off route stops – resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report);
• Off route travel – resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report)
• Customer delays – resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report)
• Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily)