Floor Manager

 

Recruiter:

Creative Leadership Solutions

Job Ref:

814655204

Date posted:

Tuesday, April 26, 2022

Location:

Pretoria, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

FLOOR MANAGER

Introduction

A reputable lifestyle and golf estate in Pretoria East is seeking an experienced Floor Manager with 3 – 5 years’ experience to assist in the functioning of the restaurant and join their dynamic food and beverage department.

 

Job Purpose:

To ensure the day-to-day functioning of the restaurant and bar area by ensuring resources are used in the most optimal manner, dealing with all staff matters and handling customer queries and complaints to ensure that high service levels are maintained.

 

Requirements

Minimum education (essential):

  • National Senior Certificate

Minimum education (desirable):

  • Relevant Degree / Diploma in either Hospitality or Restaurant.

Minimum applicable experience (years):

  • 3-5 years’ experience

Required nature of experience:

  • Experience managing a shift (staff) in a restaurant environment

 

Required:

Other: Driver’s license and own transport

Key Performance Areas, Weights, and Objectives

Stock Control 10%

  • Issue stock (relieving Stock Controller) from main location.
  • Assist with monthly stock take.
  • Record any stock wastage or loss.

 

Duty Management 60%

  • Ensure that the club (all restaurants, bar areas, halfway house, locker room) are cleaned and maintained according to Club standards.
  • Assist the F&B Assistant and F&B Manager with their duties.
  • Ensure staff hours and rostering is managed and controlled.
  • Ensure efficient rostering of required staff.
  • Check service during functions when on duty.
  • Ensure he restaurant, bar areas are locked up by Security after shift.
  • Ensure aircons and lights are switched off before departing the venue..
  • Identify training needs and communicate to F&B Manager.
  • Compile a day-end report on issues like faults, complaints, equipment failures, stock shortages, operational equipment quantities.
  • Oversee staff on duty and allocate tasks accordingly.
  • Assist with any customer complaints and resolve as soon as possible.
  • Process the shift cash up of barman, waiters, Halfway House and golf carts.
  • Building rapport with customers

 

Procedures / Improvement 20%

  • Draft and implement standard operating procedures
  • Ensure operating procedures are always adhered to.
  • Ensure training is facilitated
  • Communicate failure to follow procedures to F&B Manager.

 

Ad Hoc 10%

  • Any other duties as required by Management
  • Assist with the setup of functions as and when required

 

Remuneration

Market related

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Junior FOH / Floor Manager
Location: Rivonia
Salary: Monthly
High- end Restaurant in Rivonia is looking for an experienced Junior FOH / floor manager. The candidate should be well-spoken, well-presented and passionate about hospitality, as well as be disciplined, hardworking, technically focused and task orientated who can work at a high pace in a predictable manner with&nb...
2 days ago


Floor Manager (Hospitality)
Location: Pretoria
Salary:
Restaurant floor managerLocation: Pretoria EastSalary: R12,000 per month (Basic)OverviewThe floor manager is responsible for supervising day-to-day front-of-house operations, ensuring excellent customer service, smooth service flow, and adherence to restaurant standards. This is a hands-on, customer-facing role requiring strong leadership presence on the floor.
5 days ago


Restaurant Floor Manager
Location: Pretoria
Salary: Monthly
Mediterranean Restaurant based in Hazelwood is currently recruiting for a Restaurant floor manager to assist the General manager in the day to day running of the Restaurant.  The suitable candidate will have experience within running a busy restaurant. Sommelier / Wine experience will be an advantage.
19 days ago


Floor Manager
Location: Johannesburg
Salary:
54 days ago


Workshop Floor Manager
Location: Germiston
Salary:
59 days ago


Assistant Store Manager Menlyn Park, Johannesburg
Location: Johannesburg
Salary: Market-Related
As Assistant Store manager, you will support the Store manager in leading a busy, high-performing retail team.
64 days ago


Warehouse Team Leader
Location: Johannesburg
Salary:
2 days ago


Senior Front of House Restaurant Manager - Sandton
Location: Johannesburg
Salary: R 15000 - 20000
Senior Front of House Restaurant manager - Sandton
2 days ago


Front of House Restaurant Manager - Roodepoort
Location: Johannesburg
Salary: R 14000 - 18000
Front of House Restaurant manager - Roodepoort
6 days ago


Front of House Restaurant Manager - Northriding
Location: Johannesburg
Salary: R 15000 - 18000
Front of House Restaurant manager - Northriding
6 days ago


Create a free job alert for Floor Manager in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions