Floor Supervisor

Recruiter:

Merand Corbett & Associates

Job Ref:

CPT002170/Doret

Date posted:

Friday, February 20, 2026

Location:

Stellenbosch, South Africa

SUMMARY:

Our client is seeking a candidate for a newly created position that will assist the Wine Centre Manager and the team in the smooth day-to-day running of the wine tasting facility.

POSITION INFO:

Examples of duties & responsibilities:

Engage with and serve guests in a professional, efficient and courteous manner
Supervise the team and promote a positive and friendly energy in the outlet
Handle all necessary wine educator functions in accordance with SOP’s, ensuring that guests experience the highest level of service.
Manage guest queries in a professional and timely manner, ensuring positive results on every occasion. Report complaints and/ or any incidents promptly, helping to find solutions where possible.
Ensure that all areas are clean and well-maintained and in good working order, all stock is well displayed.
Maintain effective working relationships with colleagues in own, and other departments.

Skills, experience & educational requirements:

At least three years’ supervisory experience in the F&B industry with a strong track-record of service and sales.
Confident and clear communicator.
Must love working with food and people!
Team player, able to convey clear instructions to colleagues while being mindful of tight operational deadlines.
Time management, literacy and numeracy skills essential.
Keen attention to detail with excellent follow-through capabilities.
Able to remain calm and maintain professional outlook, even when under pressure.
Committed team member, with good leadership potential.
Flexible and willing to ‘go the extra mile’; able to work shifts.

*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
Email cv to

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