SUMMARY:

Overview:

Key Responsibilities:

1. Culinary Food and Beverage Operations Management

• Collaborate with the strategic dining consultant to implement menu concepts, food preparation guidelines, and seasonal
• Ensure that all meals, snacks, and beverages are served promptly and to the highest standards, aligning with the lodge’s luxury
• Maintain high levels of food presentation, portion control, and consistency

• Oversee special dietary requirements and personalised guest

• Stay informed on industry trends to enhance the guest dining experience and introduce innovative FCB

2.  Procurement & Supplier Management

• Establish and maintain relationships with high-quality suppliers, ensuring that only the best ingredients are

·       Implement structured procurement systems, including ordering, stock control, supplier management, and cost tracking.

• Conduct regular stock takes and maintain accurate inventory records to minimise wastage and maximise
• Monitor supplier performance and negotiate pricing to maintain cost-effectiveness without compromising on

3.  System Development & Operational Efficiency

• Design and implement F&B systems and workflows to improve operational efficiency in a remote lodge
• Develop clear SOPs (Standard Operating Procedures) for kitchen operations, service protocols, stock management, and supplier
• Ensure that all storage facilities, dining areas, and bar operations comply with

hygiene and safety regulations.

• Use guest feedback to drive continuous improvement and maintain a high guest satisfaction

4.  Team Leadership & Staff Development

• Lead, motivate, and develop the kitchen and service teams, most of whom are from surrounding communities.
• Work closely with the Food Consultant to implement structured staff training programmes, focusing on culinary skills, service excellence, and hygiene
• Create a culture of continuous learning and professional growth, ensuring a well-trained, disciplined, and enthusiastic
• Conduct performance assessments and mentorship programmes for staff to foster career

5.  Guest Experience & Service Excellence

• Ensure that waiters and bar staff are well-trained, professionally presented, and deliver warm, engaging
• Proactively engage with guests to personalise their dining experience and anticipate their
• Address and resolve guest feedback effectively, striving for consistently high

guest satisfaction scores.

POSITION INFO:
Key Performance Indicators (KPIs): Guest Satisfaction: Measured through guest reviews, feedback forms, and direct Cost Control G Yield Management: Monitoring food cost percentages, stock efficiency, and waste Supplier G Stock Management: Effective cost negotiation, inventory accuracy, and sourcing of high-quality Operational Systems G Compliance: Implementation and adherence to structured FCB systems. Team Performance G Development: Staff training frequency, skill improvement, and retention Candidate Profile: Required Skills G Experience: Proven experience as an F&B Manager or Executive Chef in a luxury lodge, boutique hotel, or fine-dining establishment. Strong leadership, mentoring, and team-building skills, with experience in staff training and development. Exceptional organisational and system-implementation capabilities to bring structure to FCB Proficiency in cost control, procurement, and stock Hands-on experience in menu planning, food presentation, and beverage Passion for creating memorable guest dining experiences and a deep understanding of five-star hospitality Ability to work in a remote location, adapt to a dynamic environment, and foster community-based staff development. Preferred Qualifications: Diploma\/Degree in Hospitality Management, Culinary Arts, or Food G Beverage Experience working in luxury safari lodges or remote high-end Strong knowledge of South African and international cuisine Familiarity with point-of-sale (POS) and inventory management Compensation G Benefits: Salary: Based on experience and Accommodation: On-site accommodation provided due to the lodge's remote Meals & Benefits: Included as part of Growth Opportunities: Professional development and mentorship within a prestigious lodge How to Apply: Interested candidates should submit their CV and cover letter detailing relevant experience and why they are suited for this role.