SUMMARY:
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POSITION INFO:
Food & Beverage Supervisor | Goodwood, Cape Town | Permanent
Take the lead in delivering exceptional guest experiences in one of Cape Town’s busiest hospitality environments. This role is ideal for a hands-on Food & Beverage professional who thrives in high-volume operations and enjoys setting the standard for service excellence.
As the Food & Beverage Supervisor, you will oversee daily operational delivery across multiple venues, including restaurants, banqueting, and in-room dining. You will ensure smooth service flow, uphold quality and hygiene standards, support staff performance, and maintain consistent alignment with operating procedures. This is a key frontline role requiring strong leadership, attention to detail, and an unwavering commitment to outstanding guest service.
Our client is a prominent player in the entertainment and hospitality sector, known for delivering high-energy guest experiences across diverse outlets. You will join a highly professional F&B environment with opportunities to contribute to service quality and operational efficiency.
What You’ll Do
- Oversee daily Food & Beverage operations across designated outlets
- Ensure consistent guest service excellence and strict adherence to SOPs
- Supervise, guide, and support F&B staff during shifts
- Assist with stock control, cash-ups, and administrative processes
- Coordinate effectively with kitchen, banqueting, and management teams
- Handle guest queries promptly and professionally
- Maintain hygiene, safety, and quality standards in line with company policies
What You Bring
- 3-year Hotel School Diploma or equivalent national qualification at diploma level
- 3–4 years’ experience in the Food & Beverage industry
- Exposure to banqueting, in-room dining, and restaurant or outlet management
- Experience in high-volume hospitality environments
- Strong leadership and team-supervision skills
- Excellent communication and guest-service orientation
- Ability to maintain service standards under pressure
- Strong operational understanding of F&B processes
- High attention to detail and commitment to quality
What Success Looks Like
- Smooth daily operations with consistent adherence to service and quality standards
- Empowered, well-coordinated F&B teams delivering excellent guest experiences
- Fast, professional handling of guest needs and operational challenges
- Well-managed stock, cash-ups, and administrative requirements
- Strong collaboration with cross-functional teams across all outlets
