Food Service Manager:Catering Services George Campus People and Operations

SUMMARY:
Manage the profitability and productivity of the catering outlet by the efficient and effective mana

POSITION INFO:

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

CORE PURPOSE OF JOB
Manage the profitability and productivity of the catering outlet by the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable legislation relating to health and safety.

KEY PERFORMANCE AREAS
•Efficient and quality production and delivery of food
•Manage the efficient setup of functions and venues
•Manage the efficient and effective running of the kitchen
•Staff management
•Documentation control and management/reporting
•Maximise financial output and minimize financial risk and loss
•Stock management
•Compliance with food, health and safety requirements
•Customer service excellence
•Strong financial management and governance

CORE COMPETENCIES
The incumbent must comply with the following:
•Computer literacy (MS Office)
•Thoroughness
•Results-orientated
•Teamwork and collaboration
•Managing Human Resources
•Financial Management Skills
•Customer Service orientation
•Planning and organising
•Communication
•Diversity
•Flexibility
•Conflict Management
•Knowledge and understanding of food, health and safety requirements
•Knowledge of food, food hygiene and food preparation
•Problem-solving
•Sense of urgency

MINIMUM REQUIREMENTS
•Grade 12 Senior Certificate plus relevant qualification in the food/hospitality industry
•2-3 years of financial and cash management experience
•1-2 years of experience in a customer service environment
•Driver’s license

SCREENING QUESTIONS
1.Are you in possession of a Grade 12 or Senior Certificate/ Matric Certificate or NQF 4 Qualification?
2.Are you in possession of a Cash Management Certificate?
3.Do you have a driver’s license?
4.How many years have you worked in a customer service environment?

Referees
Qualifications
Criminal record checks ADDITIONAL INFORMATION e.g. contacts person and telephone number, e-mail; etc.
Contact person is Ms Timna Somana, HR Consultant, George Campus contactable at Timna.