Food and Beverage Manager

SUMMARY:
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POSITION INFO:

Supervise all food and beverage service operations, ensuring adherence to established policies and procedures Monitor food presentation and handling to maintain quality and hygiene standards – Oversee inventory management, including ordering supplies and checking the quality of deliveries – Arrange maintenance and repair of equipment and coordinate external service providers – Ensure accurate daily financial reconciliation, including balancing receipts and securing the facility – Assist in planning and executing regular and special event menus – Collaborate with management and suppliers to support promotional activities – Take ownership of tasks and provide detailed updates to senior management Team Leadership & Development: – Lead and motivate the F&B team, fostering a positive and respectful work environment – Conduct regular staff meetings to communicate policies and gather feedback – Provide ongoing coaching, feedback, and performance evaluations – Promote cross-training to build team capability and flexibility – Set and uphold high standards for team behavior and service delivery Financial & Administrative Management: – Maintain employee records, prepare payroll, and oversee budget compliance – Track operating costs and identify opportunities for cost control – Forecast staffing and operational needs to align with business demands – Utilize software systems for inventory, scheduling, payroll, and reporting Guest Experience & Service Excellence: – Handle guest complaints professionally and resolve issues promptly – Encourage guest-centric service and coach staff to exceed expectations – Respond to guest feedback and implement improvements – Ensure product quality and service consistency, especially during new product roll-outs – Demonstrate enthusiasm and flexibility in managing guest interactions and operational challenges Minimum