SUMMARY:
Food and Beverage manager- Lodge
POSITION INFO:
Responsibilities:
Oversee all aspects of the operations with a hands-on approach and ensuring
the highest standards of quality and service are maintained.
Lead a dedicated team and work closely with various departments to drive revenue, manage expenses, and enhance guest satisfaction.
Exceptional leadership skills, business acumen, and customer-focused approach will be crucial in achieving our goals and maintaining its reputation as a premier destination.
Provide strategic direction and vision for the Lodge, aligning it with
company objectives.
Oversee daily operations, including front office, housekeeping,
food and beverage, Safari, Retail, Spa and maintenance.
Develop and implement effective strategies to optimize revenue
generation, occupancy rates, and overall profitability.
Foster a positive work environment and lead a diverse team,
providing guidance, coaching, and performance feedback.
Ensure compliance with company policies, industry regulations,and health and safety standards.
Build and maintain strong relationships with guests, suppliers, and business partners to enhance the Lodge''''s reputation and drive customer loyalty.
Monitor guest feedback and take proactive measures to address
any issues, ensuring a seamless and delightful experience for all
guests.
Analyse financial reports, control costs, and prepare budgets to
achieve financial targets.
Stay abreast of industry trends, market conditions, and competitive landscape to identify opportunities and make informed decisions.
Pre-requisites:
Minimum of 5 years of experience as General Manager/Resident Manager, with at least 5 years in a leadership role in Food and Beverage.
Proven track record of successfully managing hotel operations and
delivering exceptional guest experiences.
Strong leadership skills, with the ability to inspire and motivate a
team towards achieving common goals.
Excellent communication, interpersonal, and problem-solving skills.
Sound knowledge of hotel financials, revenue management, and
budgeting.
Proficient in industry-specific software and systems.
Bachelor’s degree in hospitality management or a related field- preferred.
Live In Position & Meals provided on duty.
NB! This job is now closed. You can apply for other jobs by uploading your CV.
