French Speaking Customer Support - Durban

 

Recruiter:

ABC Worldwide

Job Ref:

CPT001134/CB

Date posted:

Sunday, March 21, 2021

Location:

Durban, South Africa

Salary:

Market related Monthly


SUMMARY:
French Speaking Customer Support - Durban

POSITION INFO:

Key Responsibilities:

  • Handling incoming contacts
  • Achieve the first-time contact resolution targets
  • Achieve the productivity and attendance targets
  • To achieve the qualitative and quantitative personal goals to contribute to the team and department targets

 

Key Competencies:

  • Minimum High School
  • Working experience with computer (MS Office) and internet (Internet Explorer/ Firefox);
  • Experience with customer contacts (preferably by telephone);
  • Sense of responsibility;
  • Independent and customer friendly; Advanced French Language skills
  • Excellent communication skills in English (oral and written)
  • Knowledge of Browsers & Internet and search techniques.
  • Soft Skills
  • Strong Customer Service focus
  • Ability to communicate correctly and clearly
  • Advanced English language skills
  • Excellent telephone etiquette
  • Reading, understanding in English
  • Excellent writing skills
  • Ability to handle a difficult customer
  • Ability to empathise with the customer
  • Prioritizing customer needs


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

LH 17177 - AFRICA EXPORT MANAGER – FRENCH SPEAKING
Location: Africa
Salary: R550 000
AFRICA EXPORT MANAGER – french speaking
6 days ago


Sales Administrator
Location: Durban
Salary:
Our client is in the chemical manufacturing business and is looking for a sales administrator to join their team in Pinetown.The successful candidate will be responsible for processing of sales orders and ensuring effective communication with the customers and sales/ operations team,
1 day ago


Reginal Sales Executive
Location: Durban
Salary: 30000 Monthly
Our client is in the forestry industry, specifically as a leading supplier and service provider for mechanised harvesting and other forestry equipment in Southern Africa. The company supplies, maintains, and provides support and training for a range of machinery, including loggers, harvesters, and other related equipment.
21 days ago


Sales Consultant
Location: Durban
Salary: Market-related
Onsite Role (Uvongo, KZN) Drive student enrolments with a leading UK-based EdTech
35 days ago


Business Development Officer
Location: Cato Ridge
Salary:
59 days ago


Field Service & Workshop Technicians
Location: Durban
Salary: Market related TCTC avail/neg on experience
A well-established national industry leader—servicing clients across Mining, FMCG, Logistics, Construction, Manufacturing, Energy, Agriculture, Infrastructure, and Retail etc — are looking for high-calibre Trade-Tested WORKSHOP & FIELD SERVICE TECHNICIANS to join their team in durban.
68 days ago


Create a free job alert for French Speaking Customer Support - Durban in Durban

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions