Front House Floor Manager - Premium Restaurant

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POSITION INFO:
Job Opportunity: Front House Floor Manager Hospitality - Fine Dining Location: Northern Suburbs, Johannesburg Salary: R18,000 – R20,000 (negotiable) Join our premier restaurant as a Senior Front House Floor Manager , where you'll be integral in delivering exceptional guest experiences in a Fine Dining hospitality setting. Key Responsibilities: Lead and motivate the front-of-house team, overseeing hiring, training, and performance management. Ensure adherence to service standards and fine dining etiquette while enhancing guest experiences. Manage reservations, seating arrangements, and service flow with strong organizational skills. Handle guest complaints professionally, maintaining exceptional communication and interpersonal relations. Coordinate special events and private dining experiences with attention to detail and planning skills. Monitor financial performance, including budgeting and revenue tracking, while controlling expenses. Ensure compliance with health and safety regulations in front-of-house operations. Minimum Requirements: Bachelor’s degree in hospitality management, business administration, or a related field (preferred). 5-7+ years of front-of-house management experience, including 2-3 years in a senior role at a high-end restaurant or luxury setting. Proficiency in restaurant management software and point-of-sale (POS) systems. If you're a passionate hospitality leader ready to create memorable experiences, Apply Now and join our esteemed team! Lumina Personnel