Front Office Lodge Anchor

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002414/Lara

Date posted:

Monday, July 13, 2026

Location:

Sabi Sands, South Africa

SUMMARY:
An intimate luxury safari lodge in the Greater Kruger area is seeking a warm and capable FRONT OFFICE LODGE ANCHOR to join their team

POSITION INFO:
This is a guest-facing, all-rounder role suited to someone who thrives on being the reassuring, ever-present hub of a busy lodge operation; welcoming guests, coordinating the guest journey, and keeping front-of-house running smoothly in a remote, high-end bush environment. Core Criteria: Previous experience in a front office, guest relations, or lodge host role within luxury hospitality Strong understanding of reservations, guest administration, and check-in\/check-out processes Excellent verbal and written communication skills, with a polished, professional manner Comfortable working in a remote lodge environment and adapting to shifting daily demands Strong organisational skills with high attention to detail A calm, solutions-focused approach under pressure Ability to work well within a small, close-knit team Core Responsibilities: Serve as the primary point of contact for guests throughout their stay Oversee check-ins, check-outs, and all front office administration Coordinate guest itineraries, activities, and special requests with relevant departments Liaise between guests and lodge management to ensure a seamless experience Maintain accurate guest records and reservation systems Anticipate guest needs and resolve queries promptly and professionally Support daily operational flow across front-of-house areas Uphold the lodge's exceptional service standards at all times This is a live-in position.

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