Front Office Manager

Recruiter:

Staff Connection

Job Ref:

JHB004591/Aida

Date posted:

Tuesday, December 2, 2025

Location:

Johannesburg, South Africa

Salary:

Market related salary

SUMMARY:
We are inviting applications for a professional and service-driven Front Office Manager to lead a Front Office team at a high-performing corporate hotel.

This role requires a polished individual with strong leadership ability, exceptional guest service standards, and a solid understanding of front office operations.

POSITION INFO:
Key Responsibilities:

Oversee daily front office operations to ensure a seamless guest experience
Lead, mentor, and motivate the front office team
Manage check-in, check-out, reservations, and guest relations efficiently
Maintain high service standards, ensuring consistency with brand expectations
Handle guest feedback, complaints, and VIP requirements with professionalism
Collaborate with Housekeeping, F&B, and other departments for smooth operations
Ensure accurate billing, cash-ups, and financial controls
Prepare reports, manage rosters, and support operational planning

Requirements:

Locals
Diploma in Hospitality
Proven experience as a Front Office Manager 4–5 star hotel environment
Strong leadership and communication skills
Solid understanding of hotel systems (PMS, reservations, reporting tools)
Excellent problem-solving skills and a guest-first mindset
Ability to work under pressure in a fast-paced environment
Professional appearance and exceptional interpersonal skills

What We Offer:

Competitive salary package
Professional, supportive working environment
Opportunity to grow within a reputable hotel group
Exposure to a high-standard corporate hospitality environment

Similar jobs you might be interested in:

Front Office Manager
Location: Lanseria
Salary:
We’re looking for a motivated Junior front office Manager to keep guests smiling and operations running smoothly.
2 days ago

Front Office Manager
Location: Johannesburg
Salary: Market related salary
We are inviting applications for a professional and service-driven front office Manager to lead a front office team at a high-performing corporate hotel. This role requires a polished individual with strong leadership ability, exceptional guest service standards, and a solid understanding of front office operations.
2 days ago

Front Office Sales Consultant
Location: Johannesburg
Salary:
54 days ago

Front Office Administrator/Receptionist
Location: Johannesburg
Salary:
83 days ago

OPERATION ASSISTANT
Location: Johannesburg
Salary: 000
• Providing support, facilitation, follow-up and sometimes closure on transactional issues. • Assist the Task Manager and Divisions Manager in the execution / implementation of the work plans for the in alignment with the business strategy of the department
8 days ago

Business Analyst
Location: Johannesburg
Salary: 1 000 000
The Business Analyst role is responsible to design, specify, build, configure and test solutions for delivering the necessary capability to business that enables quality solutions and a client centric orientation. These include pricing and risk management solutions along with their related IT processes as well as maintenance, testing and production support for the front office suite of application...
Today

Property Receptionist with FM Admin Support
Location: Johannesburg
Salary:
Today

Level 2 IT Support Engineer
Location: South Africa
Salary:
When the digital blizzards hit, who do clients call? The ones who can navigate through icy networks, thaw frozen desktops, and keep systems running like a well-oiled snowplow. That’s where you come in.Our client is scaling faster than a snowstorm sweeping across the Alps—growing at 40% year-on-year. They need a Second Line IT Support Engineer who thrives in the chill of complex trouble...
1 day ago

RECEPTIONIST & OFFICE ADMINISTRATOR
Location: Midrand
Salary:
Our client in the Educational industry is seeking a Receptionist & office Administrator responsible for delivering exceptional front-of-house service, ensuring a professional and welcoming environment for all visitors and clients. The role also provides comprehensive administrative, office management, HR support, and basic finance assistance directly to the Head of College to ensure smooth and...
2 days ago

Passenger Vehicle Autobody Operations Manager - Gauteng, Sandton
Location: Sandton
Salary:
Remuneration: R48 000 – R70 000 CTC depending on knowledge and skill set Purpose Of The Job: Our client is seeking an experienced Operations Manager with a solid background in the autobody/panel beating industry. The ideal candidate will have hands-on knowledge of workshop processes and administrative functions, serving as the crucial link between the workshop administration and f...
3 days ago