Front Office Manager

Recruiter:

Rad Resources

Job Ref:

PTA000681/AF

Date posted:

Thursday, April 23, 2026

Location:

Cape Town, South Africa

Salary:

32000 Monthly

SUMMARY:
A 5 star Hotel in CT has a vacancy available for a "Front Office Manager". Salary: R420 000 pa + 13th cheque

POSITION INFO:

The Front Office Manager is accountable for the monitoring, team management and delivery of front desk activities (check-in, check-out, night audit, guest relations and luggage services), ensuring that internal (SOP’s) and external (grading) standards and procedures are continuously achieved
Client disputes / queries are resolved and that the customer experience provided by the department is professionally executed in line with company standards and legislative requirements

Minimum requirements:

3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level
Minimum of 7 years’ experience with 3 years in a supervisory /management position in the hospitality industry
Previous experience in duty management is an advantage

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